Customer Ratings & Reviews

The Nest thermostat is great! I love the elegant design, and gorgeous screen. It was super easy to install too.

The nest works great and was easy to install. It has saved me energy. I like that it shows you the history of when the heat/air has run.

This was very easy to install. Wiring guides are available on website specific to your HVAC system. Works perfect so far.

I love this thermostat! Yes, a bit pricey. It's features are great though from it learning my habits, to being able to remotely control it; plus the parental controls are great too to prevent "unauthorized" temperature changes. This is my second one and it can sometimes in the set up take a few tries to get it connected to WiFi, but its features outweigh the temporary inconvenience.

My first Nest thermostat couldn’t connect to WiFi after about six months, but I reached out to customer service and provided evidence that it was a faulty thermostat and they replaced the product within 3 business days. No issues with the new thermostat, hasn’t dropped off of WiFi a single time. (Original issue was that it kept attempting to locate WiFi, which in return drained the battery and shut the thermostat off)

Easy and convenient to use and can adjust temperature from anywhere

Compared this system to many others before purchasing. Very happy with this system, works as it should and very easy to install!

Very smart indeed. This thermostat has great features. Looks very classy in my modern home.

Bought this to replace old thermostat. Like the design and how easy it is to use. Got it a a good price.

Super easy to install and great that I can control the temp in the house form anywhere.

Very easy to install with the included equipment and wall plate. Wiring was super easy and I had it up and running in under 10 minutes. The learning function is working even better than I expected. I rarely have to change the temp I'm usually just checking the app for all of the interesting info. The rebate from my utility company makes it a better value than if you were paying full price.

Very easy to install--if i can do it, anybody can do it---it is amazing how well this thermostat works--just get it

Streamline look is attractive. Motion sensor displays temperature when you get close. Easy to install, and set up.

Works great and easy to install. Make sure to have a common wire or it won’t work.

Works wonderfully. Easy to install. Takes some time to get used to. Fabulous investment. The phone functionality is a bonus

I've had the thermostat installed for a little over three weeks and it's working great. The only issue encountered was that my existing system has a lot more wires than were included in the installation instructions. In order to not damage the unit, I paid $99 for professional installation and couldn't be happier. Also, since my utility company offers $100 rebates, this was a great value!

The directions for setup were good, but still didn't have the color wiring I had with my old thermostat. I called once to get assistance and the helpline was not so good. Before taking it back to Best Buy I called one more time and got an outstanding support person who took the time to go through the entire setup...wire by wire. He helped me get this up and running in no time and it has operated like a dream. It really learns quickly from my routines and adjusts according to my typical usage. I love it!

I've read about the Nest Thermostat for years, and finally made the investment. It's as awesome as you think it would be. Installation was super simple, especially for someone not as familiar with this type of thing. It works perfectly and the app that goes with it is just as simple. You can change the thermostat settings from the device itself, the Nest app, or with smart home devices such as HomeKit on iOS or an Amazon Echo. If you've been on the fence about purchasing a Nest, just go for it. You won't be sorry.

Great buy at Best Buy. Easy to install and love the options it has to offer. This 3rd generation thermostat is the best.

Very easy to install and use out the box. Straight forward with features, sleek design and will remain relevant given ability to update firmware.