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Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 16,026 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermo and some part of Automation of climate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the thermostat, easy to install and very easy to use I recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Installation and Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3rd gen Nest Learning Thermostat is awesome. I setup a simple schedule of when I leave for work and go to sleep. After a week of adjusting the temperature when I got home from work, the nest began automatically doing that for me. It has functioned exactly as expected since installation. Highly recommend to anyone that does not have a smart thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks modern , easy to install and smart device added to the house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good option for any trying to tech up there house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good one of the best thermostat I've used in a while easy installation takes a while but once you get all the cords connected and do a run test works perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Smart Home Efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old manual thermostat and recently purchased the Nest system. It’s easy to set up and install, and is compatible with most home furnace and HVAC systems. The system is a self learning system and will quickly adapt to your schedule, and while you can set a general program to reduce energy usage is tremendously beneficial, the remote access is almost as helpful should your schedule change unexpectedly. This is a worthwhile investment to improve energy efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You will love this!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat. So easy to use and looks great on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy yo use. Only took 20 mins start to finish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, took no more than 15 mins. Very easy to use, looks amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is Neat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy installation and setup. Simple to use and good money saving features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any problems this far with the system. It does a great job of keeping the house cool. I think our Trane thermostats were bad & picking up heat from the wiring from the wall. It caused it to constantly stay on. Since getting the nest system, I haven't had those problems. Setting it when we go out of town for days is great because it allows us to run the system on our way home so it feels like nothing has changed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent way to remotely control tempature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat replaced a traditional thermostat so we can control it remotely. Find the app easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    An eco packaging disaster plus major installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the environmental issue. OK, Apple programmed us all to think our regular stuff had to arrive in tiffany-grade packaging. You can't count the number of formed paper and cardboard layers in this package. Totally, totally over the top. I'm a retired product designer, and I'm telling you this stuff is not only a huge environmental waste but it's also EXPENSIVE. If you knew this package added $20 to your purchase price, would you mind? And then there's the screwdriver. OK, this should be sold in the MOMA gift shop, it's that beautiful, but again, what percentage of homes already have a screwdriver at home or could borrow one? A super expensive screwdriver and another eco waste. And now about the software installation. We first installed this on a Google Home App and also on a NEST app. Big mistake. We ended up with "ghost" thermostats that couldn't be deleted. I'll spare you the long story but tech support was needed, and we're plenty tech savvy. This should not happen. If you've got a Nest thermostat showing on your Nest app, you should be able to delete it, period. Lastly, once installed, this is a very nice thermostat. But if enough of us complain about this over-the-top packaging situation we're now in, maybe it will make things change.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello QualityGuy, thank you for sending in your review on Nest Learning Thermostat. We're sorry to learn that your experience with the packaging and the software didn't meet your expectations. Your feedback here is appreciated and rest assured that we'll relay this to the right team for future improvements. Our support team is always standing by to assist you on any additional questions you may have. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Great product and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to use and I love this as a small upgrade in tech for my home. It has a dial that allows you to adjust the temperature easily. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best idea ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding thermostat works like a charm nicely made easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy wish I would have waited the price dropped another $50.00 being unemployeed would be nice to have that back. But overall great product. You still get back $125.00 from edison and gas combined. Easy install, I saw how to do this on youtube and got it to work properly. If for any reason you are not sure ablut your wires do not attempt to install it on your own. You would not want to risk blowing your transformers. No not the movie. Your actual electric transformers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised. Easy to use but you may need electrician or aircon contractor to help you with installation. I wish product installation cost can be either free with geek squad or discounted significantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat work smart and easy to use ..keep my house cold and this summer .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend having this installed by a professional unless you are very tech savvy. My husband is tech savvy, but still installed it wrong. The nesr customer service hotline was so helpful in helping him figure it out, they were on the phone with him for and hour and forty five minutes trouble shooting the issue. It works great and it’s so easy to use. I also love the aesthetics of the product. Looking forward to seeing what it does to our electric bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, very reliable. Nice that it learns usage so you don’t have to change temperature.

    I would recommend this to a friend