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Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 16,026 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very easy to install and use. I really like being able to control it remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy install and easy to use. Be familiar with your existing system to make sure you can configure appropriately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, works great. Replaced an old Honeywell that was acting up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, manage with app and use. Worth purchase when you get discount from your utility companies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up controls perfectly you don’t know it’s there and my wife can adjust when temp does not suit her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and to use. Look nice and clear. Totally recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It speaks for itself

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it says it does to include it is linked up to my city energy company to save even more money on top of the eco mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You get what you pay for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been through a few smart thermostats and have found this one to be the best. The build quality alone by far the nicest compared to the competition. This produce just feels nice to use. If you are in the Google Home ecosystem this just works so much better with everything compared to the others. It is well worth the price and I would purchase this again in a heartbeat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than I thought it would be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it just love it and the colors on it are great so neat to know how long it will take to change temperature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great I love being able to adjust the temperature on my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NEST THERMOSTAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is cool. It installed very easy, but would like a bit more direction for setting the thing up. I've had it for about a month and so far it's a keeper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat works great. Just set the temp where you want it during the day and it learns your schedule automatically.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WiFi chip stopped working after only 5 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WIFI Chip Failure Do your research before buying this product! Look for a different brand. WIFI chip went bad in mine in less than 5 months. Their customer service tried to help sending a refurbished faulty display after spending some time in chat trying to debug the issue that I have already tried by myself but they wanted me to do again to process with the replacement. After I got the replacement (faulty refurbished display) because they don't send a new replacement even you buy your new device, I have spent in chat with the customer support more than 2 hours trying to make it work, first with the support agent and later with a senior support agent, so I had to send back the faulty refurbished replacement, I don't want to experience the same again asking for other replacement because they will only send refurbished devices, really a bad experience. Features are awesome when they work, the problem is they are not reliable. Search online for Nest WIFI chip failure. Then make your decision.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, MiguelPortugal. We’re sorry to hear you ran into these issues with your Nest Learning Thermostat and with how your case was handled by our customer service team. We’ll use your feedback as we’re constantly looking to improve the product’s reliability and usability, as well as how we provide support to users like you. If you need further assistance, you’re always welcome to visit us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the best smart thermostat is the best. It also has a nice look to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good if you like being told what to feel.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice on the wall. If you want a thermostat that makes you feel special and says hello every time you walk by, this is the one. It like to learn your habits and then tell you how it thinks you should live comfortably. It’s kinda like you’re married to it. You tell it you want 68 then it decides no I want 72. Overall pretty good thermostat if you don’t mind being told what you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. I like that I can override the Eco settings and set my own temp per my schedule.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thermostat that matches our appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the stainless steel look of this Nest Thermostat. Looks great, and appears to work really well. Installation was easy to our new AC, and we're still learning all the things it can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, it works great and I love that I can use my phone with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an upgrade from our old generic thermostat, so far we love it. Love being able to control it from our phone and see when we are saving energy. We got a Ca state instant rebate so saved extra cash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coolest thermostat around. Really easy to install and use. Works great and looks nice on the wall

    I would recommend this to a friend