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Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 16,026 reviews
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I needed to install was in the box. It’s very neat and looks great in the house. Customer service department was great(except for the wait time) I chatted online with the nest rep and was sent a customized figure of what my wiring should look like when I connected it. It took no more than 30 minutes to install. Gives us peace of mind that we can turn on the ac anytime if we forget to do so and the doggies don’t suffer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it was to install. It's easy to use as well. Adjusting house temp from my phone is cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, took less than 10 minutes. It works great and I'm able to use my Echo Dot to adjust the temp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a smart thermostat! Easy accessible via my phone and since it's a smart thermostat, it learns our pattern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, learns quickly and you can manage it from the app. No complaints at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped my energy bill tremendously. Being able to set the temperature of the house so you wake up warm and go to bed cold is incredible. I will never go back to owning a regular thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product-easy to use - looks good - great purchase experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient and easy to install and use, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can control my thermostat while I’m away from home. With that being said, it’s absolutely wonderful that it tracks when I’m home and when I’m away and adjust the temperature accordingly. The “learning” aspect has been a bit rough though. I don’t have a set schedule as at work so it seems to Have made a schedule that doesn’t really reflect my overall away time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. I use the Nest E as well, but it didn't fit my wiring so I had to use the 3rd gen here.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up with enclosed instructions makes it super easy. From there you have many choices to let it learn your preferences or to change the temp from wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment, can operate it from my phone and away from home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat everyone should have!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really appreciate the Nest thermostat. It is a great product. Service is exceptional as always. Best Buy staff is always professional and helpful. Thank you for having such great support staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally, a smart temperature module

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome device. Every home could benefit. Usage history, remote programming. What's not to like!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy wiring and setup. The best app is really easy to use and it is a great system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best smart product I've ever purchased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! This thing is cool. Works like it says and was so easy to set up. The Nest support team was amazing. Never has any product had better support. After everything was mounted and hooked up, the setup process was simple. After three days it new my schedule and has the house warm when I need it to be. And if I want to change something from work I just login and change it from my phone. (That's right Kids, Ole Dad is watching) Don't let the price scare you off. It's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this with the rebate and will hopefully help with our electric bill. Its nice that it learns on its own and can control it from the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest for best temperature controls..

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far ..We have been using for the last 1*year..it works perfectly..no issues..schedules/ease of use.We have replaced the traditional thermostat(honeywell) with this one and very happy with the purchase...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Google Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, perfect fit for my home and does what I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best smart thermostat out there. Nice design, function, and ease of use. saves money

    I would recommend this to a friend