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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16022 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers highly value the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate its simple installation and sleek design, while also enjoying the convenience of connectivity features. However, some customers note compatibility issues and concerns about the battery's performance. A few also mention that the price point and scheduling features could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 16,022 reviews
  • Rated 5 out of 5 stars

    1st week with it and loving it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to buy my home so I could start making it "smart". This was a great first purchase! Plus Focus on Energy of Wisconsin is giving $100 rebate to buy it. It only took two days to start learning our habits and the energy saving kicked in right away! Very easy to hook up. Get the app, it's a must. Can't wait to have other products to make this home even smarter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving me money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the app on my phone, I am out of the country right now for 6 months and I can see how my house sitter is using the ac.. I like the monthly reports. I am looking forward to that lower power bill, I do level pay so I do not check it month to month. I have had no problems. Installation was easy. I had someone do it, but I could have done it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more stress

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very awesome to control the home temperature from my phone and not have to go upstairs as both my knees are very bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No More Thermostat Wars between Husband and Wife

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money when you can control the thermostat from your phone. Especially useful so that you husband doesn't know you turned it up or down to your liking!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to install and operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this purchase. The display is very easy to read it looks great. The thermostat is so easy to operate and install! The wifi functionality is great. It also qualified for a $75 focus on energy rebate. Furnace guy wanted $370 just to install a regular programmable thermostat, so at $175 all in cost after rebate, I feel like it's a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should have gotten one sooner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe I didn’t get it earlier. I already notice a drop in our bill and being able to see a more accurate gauge of the house temp is fantastic. Love that I can turn on the heat before I get home from work. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Easy to use.. highly recommend.. looks great too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Esay to follow instructions and setup. Connect to WiFi right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the nest thermostat to help lower our monthly utility bill and conserve energy and it has definitely done the job! We noticed over the last two months that our electrical bill was cut by almost 50% compared to last year. We have become much more observant to how efficient we are with our energy. It was also very easy to install, only took about 10 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Easy Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best smart thermostat I have seen so far. The install is easy and it works with every HVAC system I have helped install it with. The app is super easy to use and with the remote temperature sensors we are able to better regulate the temps in our home for rooms that were normally too hot or cold during the season.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good/ very user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install, is easy to use, and looks nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple operation, looks very classy, but does so many things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, works like it says and helps you save money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two of these for each of our a/c units and it works as promised. I like that I can regulate our system temperatures on my cell phone. You can set the temp for either heat or cooling, or pick a range between the two so the changeover is automatic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smarting up the home

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't complain. Does a great job. Learning aspect of it is nice, takes the headache out of needing to set a schedule yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and simple to use. Nice upgrade to any home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Learning Thermostat is all I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main concern was if the next was a true dual fuel thermostat. It is. I had it professionally installed and the $80 installation was well spent because he was a Nest Pro. Told me more than I needed to know or can remember. I have two thermostats and will buy another which I will install myself. It just works great for everything I want to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very glad we bought them.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought five since I have 5 different zones on my furnace. Furnace is about 15 years old and there was no c wire installed. I was worried that these might not work but they work flawlessly. In my case installation was a breeze but the app walks you through everything and makes it super easy. My only complaint is the price. I wish they made a 2 or 3 pack and sold them at a discount but at least I caught them on sale. Takes some getting used to and the learning and changing of the temperature can be a bit annoying while it's getting used to you so you really need to check the schedule on the app frequently or you may end up very hot or very cold which happened to us a couple times. Now I check the schedule weekly and I've only had to make a few adjustments. I like that when you set a time and temperature in the app the unit is smart enough to turn the furnace on early so that at the chosen time it is the chosen temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install. Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and setup. Works just as stated with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is pretty cool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded our old box thermostat with the Nest. It was super easy to install and the directions were VERY straight forward. We had no issue with set-up at all. After hooking the Nest up with our home wi-fi the controls and features from your phone are pretty simple to use. I love how it shows the history of your usage compared to the local weather.

    I would recommend this to a friend