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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16022 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers highly value the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate its simple installation and sleek design, while also enjoying the convenience of connectivity features. However, some customers note compatibility issues and concerns about the battery's performance. A few also mention that the price point and scheduling features could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 16,022 reviews
  • Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had this set up for about a week but it has been working great. We love being able to control the temperature of the house when we are gone. I have never installed a thermostat before but the instructions made it pretty easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Virtually control your home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a powerful and yet useful tool to tinker with your home temperature from a distance. Over the course of a couple years this thing will pay for itself in energy/electricity/gas costs. One major use case to provide; The Nest saved my colleagues home by letting him know his home temperature had risen above 90 degrees. He had a neighbor go take a look and his kitchen was on fire. Although they lost their dog in the process, the home was saved.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's Average

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart thermostat does its job to conserve energy and kept my house comfortable. Price was ok, not a good deal. However, once in a while, it would disconnect from Wi-Fi though the Wi-Fi strength was excellent. Another con is that the battery doesn't last long if unplugged and that it uses a micro USB port.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey FinnE. Thank you for taking the time to share your feedback. We understand how important it is to have a reliable wireless connection for your Nest Learning thermostat, especially given your strong internet signal.

      To help you resolve this issue as quickly as possible, please reach out to our support team through this link: https://support.google.com/googlenest/gethelp?hl=en Nest

  • Rated 5 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty straight forward in swapping out the old with the Nest. Was able to set it up on the Wi-Fi and with Google Home. I can give my Google mini a voice command to set, raise or lower the temp. It's learning algorithm is pretty slick as well. Haven't really had to do anything after about the first week.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I baught this product by seeing the reviews online and It didn’t disappoint me. It’s very easy to use and works very well n

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and no C cable needed!!!! I had purchased another thermostat that was not compatible with my unit and the geek squad installer recommended this item which is exactly what I needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product but doesn't work with carrier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat is a great product but after purchasing it we discovered it does not work with Carrier Infinity Furnaces, if you have a carrier infinity you will loose the infinity options that controls the comfort levels of your home. Online it is widely advised to not change out the infinity thermostat. They do have a connected infinity thermostat available but it is rather expensive and does not have good reviews.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have a bunch of these...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put one in our home a few years ago. Upgraded my mom's houses so she can control the AC/heater even when not at one of them. Easy to install - make sure your equipment can accommodate - and the Nest app is stratightforward - even when managing multiple Nests at multiple properties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They recommend this for a reason.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing thermostat. Setup is extremely easy. You can set schedules and remotely monitor and adjust on the fly via the app. My electric company also gave me a rebate for signing up with this thermostat. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd NEST Learning Thermostat. We had trouble with the first one, but believe it was our wiring. Both were easy to connect and schedule. The thermostat is easily controlled from the APP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our Nest. I like seeing how many hours the AC and furnace run each day. I also love the auto-away feature that automatically enters into eco mode with preset low and high temps when you are away from home, or should I say when your phone is away from home. The remote access to controls is great too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works well. I think over time it’s value will be realized. It was easy to install, took only a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, very happy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had been wanting to get this for a while and finally did it. We love it so far! After only a couple of days, it has already learned our habits and self adjusts. It was very easy to install and is super easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat works fantastic with all our other Google devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product. Easy to connect set with my google assist and is already learning patterns of temps in the house. The ECO mode is great with the preprogrammed settings. Highly recommend. Also Best Buy matched warehouse pricing which was nice and saved me money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy the savings and convenience that the Nest system provides. With an app to control the temperature I never have to go directly to the device to change the thermostat. It has the initiative feature to make the temperature adjustments from our patterns of behavior. Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to install, activate, and program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really easy to install... Very easy to set up. I love how we can manage it online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What an upgrade.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T he Nest is fantastic. Pretty easy to install, just make sure you have a few basic tools, like a wire stripper. Looks great and works like a charm. It really is that simple and the visual function options are much more detailed and varied than with the old thermostats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Nest. It allows me to make my temp eco and also I can do it from my phone.

    I would recommend this to a friend