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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 16,026 reviews
  • Rated 5 out of 5 stars

    Very easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Easy to use. It practically programs itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat horrible installation experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, however geek squad did a horrible job trying to install it my new thermostat. When disconnecting and uninstalling my old thermostat the technician crossed to wires that fried the main power source to my hvac system and blew a fuse. So the install wasn’t successful and the reinstall of my old thermostat was no longer working. I called the supervisor to the geek squad to have another technician come out the following day and he couldn’t determine what the issue was and tried to say I had rats in the Attic that chewed on lines hvac lines to thermostat, which I knew that was a lie because he didn’t go up there to check and I just rebuilt my house from the ground up. Called an actual hvac system company to see what was the problem and all the issues where from when the first geek squad tech came out and crossed the wires. Everything happened at the base of thermostat of failed installment of the my google nest thermostat. & I didn’t receive my Reimbursement for the install that did not & I had to come out of pocket $600+ to fix my hvac system that Best Buy geek squad messed up.. Horrible experience ever..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nest can control it from my phone and sets on its own to my home temperature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Making my home a smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product to help make my home a smart home. Easy to handle from my smart phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to reccomend to everybody.Easy to use and nice look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Nest. Easy to install and easy to manage from my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE NEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd nest - I won't buy any other smart thermostat since this one is easy to use and install. I had a hard time installing 1 since I have a dual system in the house. If anyone reads my review and needs help with the dual system feel free to email me. I'll tell you, finding what to do online was a nightmare and you will not figure it out unless you get lucky and a professional nest installer tells you what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat is so cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Nest Thermostat 3rd Generation now for about a month and I love. I travel for work and always forget to either turn off my AC or raise the temperature before I leave. Now I can log into the Nest app and manage my AC from afar. I also love that I can raise the temp from my bed on a cold morning without even having to get out of bed. The auto away feature is pretty good in saving you money while your at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know there are numerous reviews and I typically don't write when that is the case but this is the exception. I have been very pleased with the performance and savings I have realized through the nest monthly report as well as local power company rebates. Check with your local power company for potential savings/rebates for all your energy efficient/smart home purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and how it was so easy to set up and to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this thermostat to more easily control the temp changes between what I like and my wife likes. It makes this easier than going through the different menus the old thermostat required. What surprised me was the monthly usage report that showed how long the heat/cool was staying on. The air conditioner runs way more than I'd expected. I'll make up the cost of purchase for the Nest by getting my unit serviced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought having a smart thermostat would provide me with such joy but it does. I love being able to set it to warm at a certain temperature and cool at another. Plus being able to change it from my phone without having to go upstairs is another big perk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Smart Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase. Easy to install. Easy to set up! Just make sure you correctly identify whether you have a heat pump versus forced air gas heat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, saves energy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google is the gold standard with their Nest products, saves you money in the long run. It would have been nice to get some sort of a discount from Best Buy, so it goes...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to install & easy to setup. Nice design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great interface and connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with this purchase. Although originally steep price it has paid itself back after 4 months of use. I had new eco windows installed. Paired with the next my savings are half the cost compared to my neighbors. Bonus thought: this is great when you have a two story home. You really don't need multiple thermostats. Just install the app on your phone (ex. when your in bed).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it that I can control the temperature from anywhere. Easy to install, setup and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent thermostat, saves big on energy use.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest thermostats will save you money by precisely keeping your home at the perfect temperature. The built in energy saving features will automatically keep your HVAC system off when you leave home. I would recommend using this with the Nest temperature sensors for rooms that you want to keep at a specific temperature at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. I like how easy the install was and the operation is smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is easy to install everyone should have one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat is easy to use and very convenient when you are away from

    I would recommend this to a friend