Customer Ratings & Reviews

I’m very much satisfied with this nest where there’s no problem with this product till now.

Easy install, easy operation, great savings on heating and cooling. This is the second Nest thermostat I have bought. Now I can control both thermostats in my house remotely.

I bought the nest to help me to be able to control the temperature within my house by phone or by Alexa Due to my having a disability. I enjoy the convenience of being able to set the temperature so easily.

Makes it so easy to just set it and forget it. I don't know how many times I left my heater or air on when I left for work and came home to a house that's been unoccupied for 12 hours racking up the bill. No more! Thanks Nest

Accurate temperature readings and settings. Love the look and how modern it is. It’s so easy with Google App.

upgraded our home analog Thermostat with a brand new Nest. and linked it to home wireless. like the big LED digital temperature display. we can view/change temp with our smartphones via Nest cloud. amazing gadget

I installed two Nest thermostats in the house. Very easy to install, they booted right up to our home wifi and have saved us money each month. We like the app, but wished that the reporting was more robust. All in all, great product.

I have bought these for each of the homes that I have owned and it is absolutely flawless! I love the ability to control away from home and even while lying in bed. It even reduced my utility bills by at least 25%.

Thing is pretty legit. Way better than our old one. Love the schedule and how it gets smarter every day learning our home/away habits.

I bought this unit to upgrade from Gen 2 because it can both make use of the sensors and it has dual-band WiFi for a stronger signal. It was very easy to install, it looks great, and it’s very intuitive to use, either on the wall, with your phone, or via a voice assistant. I’ll ding it a little bit because the sensor schedule—that is, when the device can be told to use which sensor—can’t be customized. You have 4 pre-set blocks to choose from, and that’s it. But then the trouble started. First I got a dreaded W5 error, meaning it’s WiFi radio was no longer working. I contacted Google for a replacement, which arrived promptly… but it kept getting caught in a boot loop and I couldn’t set it up. A second replacement arrived and wouldn’t correctly read my (very straightforward!) wiring, despite the fact that the one with the W5 error still could. The third replacement had the same issue, at which point I was advised to spend $130 to have a technician inspect my system to verify it was in fact the thermostat that wasn’t working. So after 6 total hours on the phone with customer support and HVAC technicians, and 3 replacement thermostats, I finally got my fourth one: an ecobee. I had it on and functioning in 20 minutes. My experience is probably very far outside the norm. I most likely just had a run of bad luck; I know when I see reviews like this for something I have maybe already talked myself into, I think, “ah but that’s just one guy; he’s unlucky or he did something wrong; that won’t happen to me.” And it probably won’t! But given the sheer number of issues I encountered—from failing components to annoying limitations to inept and sometimes contradictory customer support (who, at the end of the day, are call-center employees and decidedly *not* HVAC technicians)—I’d urge you to strongly consider other smart thermostats. This one is just not worth the risk or the headaches.

Installed in about 15 minutes following instructions through nest app. Works just like my old thermostat but with much more control through my phone Ipad or google home mini. Highly recommend this to anyone looking for a smart thermostat.

This was an excellent buy for a reasonable price. Our hone temperature is so manageable and it automatically switches to the temperature we want to set it up on after 1 week of learning our behavior

I received a coupon for 75 dollars off from my gas company so I couldn’t pass on that deal. It works great. Having the ability to turn on the heater or A/C from my work so the house is the perfect temperature when I get home is worth every penny.

It is so convenient to have specially if you travel a lot. We are able to control the temperature from our phones so when we are away we turn it down. You can also lock the device so that children cannot adjust the temperature without permission!

I had a hard time trying to decide on which smart thermostat I wanted to go with. After having this product for almost 6 months I can definitely say I'm happy with my decision. My electric bill has gone down significantly and this product is extremely easy to use and set up.

Very intuitive thermostat. Easy to install and easy to connect to internet. I love this thermostat. Build quality is fantastic and I love that you can choose metal that fits the house.

This is a great thermostat. It’s easy to install and just as easy to use. I highly recommend this for anyone looking for a smart thermostat.

I was nervous about tackling a thermostat replacement, but Nest made it EASY and quick! In under 30 minutes, I had this unit installed, set up and working flawlessly. It’s great to have such control over the system, and the learning features are amazing. Buy one!

The option to control this thing from your phone makes it totally worth it alone. We live in a condo built in 2007, but the old thermostat lagged when we turned it on. With Nest, it powers on right away. Also received $150 in rebates from energy companies. That is a huge plus.

I replaced my old thermostat with the Nest. I'm not a very handy person but was able to follow the instructions easy enough to set it up. The Nest does a good job of remembering what temperatures you use at different times of day. But if temperatures fluctuate, then you have to adjust anyway. The biggest disadvantage for me is not being able to run the furnace fan by itself. The app is great for keeping an eye on temperatures when your away, and adjusting it while away. Overall I like it, and am on track to receive the incentive that should help reduce it's initial cost.