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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16025 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 16,025 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and keeps my heat balanced throughout the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Advanced Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I completed a lot of research before choosing my Nest Thermostat where the decision to make the Best Buy purchase was a winner! Installed and set one up both downstairs and upstairs in less than 40 minutes. They look great, fun to use, and saves $ right away! If you especially travel or have a second home then a NEST is definitely something to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and works as advertised. Super smooth support if you need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great when working

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat randomly disconnected from the Google Home account and never would reconnect. It was awesome when it worked though.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi MikeR. We're sorry to hear about the connectivity issue you've experienced with the Google Home app. Please keep in mind that while the Nest Learning Thermostat can be viewed in the Google Home app, it's primarily designed to be used with the Nest app. If you experience any other issues, please contact us using this link. We're ready to help: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to setup and works great. Getting the energy discount helps too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade to a learning thermostat

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the user friendly settings. The installation was very easy with step by step instructions. It automatically updates the firmware when it is available. Sometime I feel that the temperature sensor is off by a few degrees with the actual temperature. It is nice that I can control it by an app on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fresh looking

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent. Love it. Id you plan to have two. Make sure that they are connecting two seprate wifi. A wifi extender will works as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, ended up buying one for my parents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friends of mine had the gen 2 version. After checking out the reviews and specs (bugger screen was a large plus) I decided to purchase one coinciding with my new condo. Setup was easy as the directions were detailed and thankfully the wiring was color coded. I like that it reminds me to change the air filter on the unit ever few months. Ended up getting one for my parents home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing home connected device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying the Nest protect carbon monoxide alarm (two of them) and then getting the Nest Outdoor cam and the regular Nest Cam I decided to go for the Thermostat and it is such a joy to be able to change temperature from my phone and the way the device "learns" and adjust the temperature for you when you are not home is such a plus. Also keep in mind that if you do have the co2 alarms from Nest and there is a co2 leak, the thermostat will shut off the gas line which is a plus and such an important feature for your security! Nothing to complain really, the screen is beautiful, it has so many sensors! it will light up when you pass by it, I mean perfect device! Don't be afraid if your house is old, mine is like 90 years old and I was still able to connect it and set it up in less than 30 minutes. Wonderful device! Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very easy and it only took about 10 minutes to wire it, attach it to the wall and go through the initial setup. By the 4th day the Nest learned our manual temperature adjustments from day to night and it started changing it by itself. Integrating it with Amazon Echo was very easy too and we love the ability to change the temperature by voice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed common wire.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased two nest thermostats. Bestbuy installed as part on total tech package. Installation went well and units perform as advertised. My units both needed the “C” ( common) wire connected as the built in battery did not provide enough power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just had a new heating/air conditioning system installed and thought why not purchase this thermostat with the hopes that it will also save us some money. It is very easy to use. Setting up the programs is very simple. The app makes it simple for anyone in the house to adjust. We are pleased with it. We wish we had purchased another for our other zone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stssrted saving money almost immediately.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuinely easy to install, it helps that we have brand new HVAC systems too as there wasn't any wire matching complications. The setup was easy and done within minutes. You xxx an do everything from your phone and it even used your phone to know if you're home or not and, if you aren't home, it adjusts the temp to an energy saving, predetermined level. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product, no longer have to worry about controlling my home temperature, pays for it self and save energy, I also got the 50 USD gift card from AP for using clean energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Thermostat is exactly as advertised. Looks good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these now and they work perfectly, easy to use and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install. Great for conserving energy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not much of a handyman, but was able to install without issue. Using the app to install it was recommended to hire a Nest Pro for installation due to using natural gas with my forced air furnace. I watched a couple YouTube videos and continued with the install. The thermostat and Nest App are very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and saves money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat has allowed me to lower my heating bills by about $20 a month just by turning the heat off when nobody is home. It's also nice to be able to monitor the house when I travel for work and then turn the heat up before I get back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the best thermostat around. Sure there may be newer ones that can tell you when to change your toilet paper but, the ergonomics and design are far and above all others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Thermostat is excellent. 3rd one Ive purchased. Recently sprung for the Gen 4 Thermostat and it is an instant regret. You can still operate this through the nest app, while the 4th gen forces you to use google home which is overly complicated. If you're debating this or 4th gen, don't waste the extra money for the visuals. Plus the rebates from RMP and DE make it even cheaper!

    I would recommend this to a friend