Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 16025 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 16,025 reviews
  • Rated 5 out of 5 stars

    Love my nest thermostat❤️

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was fairly easy to install. I didn't do it personally but watched. Their customer support was excellent in determining if my system was compatible and emailed me the instructions which were very easy to understand. I actually spoke to a live person. How refreshing! Would definitely recommend this product as the app is so easy to use and am seeing less energy usage already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device, why did I wait?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device. So easy to adjust by either Google Home or of the Nest App. There is a lot of data that I have not explored, yet. So easy to set schedules. The display turns on when you walk buy. If furnace is running the background is orange. If the A/C Is running, background is blue. Easy to install, too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small and shiny

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. It was smaller than my Honeywell thermostat so I have two small wholes on either side of the unit. Could use the provided plate but that makes it look bulkier. It’s connected to nest servers, so the other day, Nest/Google was having problems so I couldn’t connect with the thermostat using the app. Had to walk over and manually change the temperature. Just something to consider especially if the company goes out of business or stops supporting the product. Keep your old thermostats just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Thermostat!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and set up. It actually makes you want to set the thermostat to save energy with different settings throughout the day. Prior to this I just left my old programmable thermostat at the same temperature 24 hours a day. I am anxiously looking forward to my next gas bill to see just what kind of savings I'm realizing with with this thermostat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saves money

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will save you money , nice to know if issues arose while away will get an alert if offline for some reason. also nice to adjust temp before getting home when returning from vacation so its nice and cozy upon return. Now have to use the google home app to control , it was better when all controls were next standalone app but its ok still. Wish it worked with alexa but ai knew this when i bought i control from phone app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the interface with Alexa. I can adjust the temperature in the middle of the night without getting out of bed. This is particularly important with hot flashes on and off all night. Also important is the “learning” feature so the AC is not running like crazy when no one is home. Also connects through app on phone and can be adjusted from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install, easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is very easy, just follow the video instructions. Display is easy to read and brightens when motion is sensed, so you can even read it in a dark room. Can set heat and air conditioning temperatures and just let it run. Spouse touches thermostat a lot less. Though you may notice it move as it is adjusted using the iPhone from anywhere. Menu does take some intuitiveness to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality easy to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best and easiest to install does a great job in conjunction with app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to control your house Hvac remotely

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the app integration and the control that I have for my heat pump all year round. It was very easy to install. Also, I like the energy programs that you can enroll so that you can save more money participating in them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in its class!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought about getting one for the longest.... I can tell you now that it is FAR BETTER and functions FAR BETTER than expected. You wouldn't be disappointed by getting it. Try fan feature once you do, fun to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. I can use the app and turn the heater/AC on when I am away from home, to make the home comfortable, for my arrival.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great system to install. Super simple and it saves you money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great smart thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install. works well. I can change the settings from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when my AC was malfunctioning in order to prove many of the issues with the unit. I was pleasantly surprised at how easy it was to install. Before having to mess with any wires, the company made sure the Nest was going to be compatible and provided simple instructions. It's saved us tons by being able to automate settings and track our usage. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to set temp remotely, it's a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, works well, can't complain. Makes heating my apartment much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have zoned heating and my other thermostat is an Ecobee. While it has its good points, the quality of the Nest is superior. I only wish the Nest had satellites like the Ecobee. The Nest is much easier to program. I have found the Ecobee can't do some of things I'd like to do easily. Both are far superior to the regular thermos and I'll easily pay for their cost in savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best smart thermostats on the market

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use! One of the best smart thermostats on the market. No more getting up to change the thermostat! Live the good life with smart home convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat was so easy to install and even easier to use. It is so smart that it learns the habits of my family members on how they want the temperatures during the day then creates schedules for it to be on and off. I already have seen a savings in my electric bill, it will pay for itself in no time. This purchase should be a no brainier for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nests. Easy installation. Great integration with Google Home. Solid app. Love having control over temperature from anywhere in the world. The usage history and monthly Nest reports are nice to review, as well.

    I would recommend this to a friend