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Customer reviews

Rating 4.7 out of 5 stars with 16025 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 16,025 reviews
  • Rated 5 out of 5 stars

    Love the look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wiring the device is as easy is going to the Nest website telling it which wires you have in your existing thermostat, it will then show you a diagram of how to connect the new thermostat and stickers you can wrap around your wires in case there are different colours. The only thing the instruction manual did not mention is there is a USB port on the back of the thermostat that you can use to charge a little it before you install it. My thermostat shut down during the installation process because the battery was low. I would recommend charging the device a little using a micro USB cable before installation. This has so far been the easiest thermostat to set up. Connection to the Nest app was easy. I would definitely recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. Like the new feature of seeing it from a distance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, use and integrate with other products, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love being able to see and control from smart phone remotely. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works just like any thermostat plus the ability to change the temp from an app or alexa/google home. I love that I can change the temp using the app or my voice. It stopped working on us, but customer service for Nest was great and sent us out a new one with the return postage paid on the faulty one. We have not had a problem since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy setup, easy to adjust temp. Works great with echo dot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pretty easy to install and set up...it works great, wish it had remote temp sensor option though..links with my Harmony remote,ipad,htc phone, and my Lutron smart hub

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great purchase! Easy install! Highly recommend this to others. Originally purchased this directly through the Nest mfg at which I had waited over a week and they had not shipped my product. I called and cancelled it since they were back logged then went to Best Buy and bought one the same day in stock at my local store. This product is definitely a hit in our household

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No better way to control and save on HVAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, self learning and control from anywhere on your cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to purchase at first because I was worried that it would not work with my HVAC system. Well, I was wrong. It was very easy to setup. I bought two devices for the two zones in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So simple to use. When I installed it, I didn’t realize we had a heat pump system. So the heat setting was blowing cold and vice versa. I went on YouTube and found out that I wired it for a conventional system. YouTube showed me exactly how to wire it. Simple. I’m a 58 year old woman! Ta Da!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and intuitive. From installing this thermostat on the wall to setting it up, everything has been easy. It learns from your habits and adjusts accordingly. It’s been pretty dead on as far as schedule. Am I saving money? Don’t know it’s pretty early but I definitely would recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and use, seems to be already saving money on utilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart thermostat ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install Nice to look at and very stylish Will be continuing to upgrade the house using the best system for the ecosystem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat with many features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thermostat, love that I can control it from anywhere whether I am home or out of the house. It definitely has help save on our bill. Just purchased one for my son who is in a new home. Hope it will help him save money as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest 3rd gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to use with the app and easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Temp Control!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great temperature control. Neat remote operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple, Easy to Install, It Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the house this winter. Thought I'd give a smart thermostat a try and got to tell you...worth it. And best of all...it works as described...and even better, easy and I mean easy to install. If you live in the Chicago area, check out the nest site for a ComEd rebate of $100 too! Plus, Best Buy had the best price and shipped out for free and I received it the next day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy User.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read many reviews on the Nest thermostat, and all were correct this gadget learns quickly and savings start with in two day depending on your temp settings. Easy installing this item. Did this in 40 minutes. I Have mine set at Eco all day. House Is at a perfect temp, and I can say central air doesn't seem to cycle as much now since the nest has been installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical about being able to install the Nest thermostat myself but it turns out that turning removing the old thermostat was the hardest part! It was easy enough to match the wires that were coming out of the old thermostat and put them into the Nest. After some quick setup and checks, I found that the Nest was able to control my furnace and AC and I was done!

    I would recommend this to a friend