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Customer reviews

Rating 4.7 out of 5 stars with 16025 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 16,025 reviews
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this unit is slightly higher priced than some of the competitors, it does work perfectly and is very easy to install, program and operate. Love the option where it knows when the primary residents leave (Phone needs to be set up) and sets back the thermostat until you return. Scheduling is easy and making adjustments is very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Easy to use. Paired very quickly to the app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to operate, very sleek looking

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    So far so good

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Had a strange error at the beginning but soon discovered that it was because we have not changed the filter. Once it was changed everything was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best on market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't be scared to install it yourself. Installation is very easy. If I can do it, anyone can. You can monitor our temp from anywhere with your smartphone. It learns your temps and adjusts accordingly. You will notice what looks like a crack in the glass, normal don't be alarmed. Lot's of options and tools to enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So many features

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features of this smart thermostat and I don’t think we’ve even used half of them that are offered! I like to sleep cooler and if I forget to turn down the heat or turn up the air conditioning, I can do it right from my bed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our nest! The eco friendly mode works well for our household. It looks sleek on our wall as well! We just moved so I am interested in seeing if this reduces any costs or if it's mainly for convinence--being able to change the temperature using our phones and it changing automatically as we come and go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multiple installations.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First installed two at my home, then 33 at my businesses, and most recently two for my second home. I love the remote management. Trouble free!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product and company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was easy to install and works fine. My biggest problem is the learning curve in how to effectively use the device. Plenty of support to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest by far has the best customer service. I purchased two thermostats and one wasn’t working properly due to lack of power. They sent out an HVAC guy to repair my wiring at no cost to me. I highly recommend this company. I’m now planning on getting the doorbell, door lock and smoke alarms all from Nest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UPGRADE to Nest ASAP!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CONS: Installation instructions are not the most helpful. However, I received help via telephone from a pro and it was easy to install. PROS: Easy to use. Works great. Looks Great. A MUST have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, even for a novice. Incredibly smart and intuitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much easier to operate than the “dumb” thermostat I replaced. I purchased two of these, one for upstairs and one for downstairs. I love being able to set the temps to “eco” when away for the day. I did have an issue with installation (wired it up wrong) but Nest customer support was quick to help and assist with installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade Thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 out of 5 for this new thermostat to replace my outdated one. Very easy to install, but a little difficult with customization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this Thermostat and all nest products!!! so user friendly and great customer service!!! I love that I can control it from my phone!!!m Thanks Best Buy for your customer service as well...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to operate. Links to my Amazon Echo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup, looks great, easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for homeowners on the move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love that this thermostat will know when we are not home so it automatically adjusts the temperature of the home. It has probably paid for itself in the first couple of years by the feature alone. It was simple to install through the instruction included, as well as, the customer service number incase you run into an issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the nest because it is modern & sleek looking. The features are very user-friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is easy to use. Like that I can control it from my phone. Especially useful when I am traveling. Also very happy that the numbers and letters are easily viewed on the actual thermostat.

    I would recommend this to a friend