Customer Ratings & Reviews

While this unit is slightly higher priced than some of the competitors, it does work perfectly and is very easy to install, program and operate. Love the option where it knows when the primary residents leave (Phone needs to be set up) and sets back the thermostat until you return. Scheduling is easy and making adjustments is very user friendly.

Easy to install. Easy to use. Paired very quickly to the app!

Easy to install, easy to operate, very sleek looking

So far so good. Had a strange error at the beginning but soon discovered that it was because we have not changed the filter. Once it was changed everything was good

Don't be scared to install it yourself. Installation is very easy. If I can do it, anyone can. You can monitor our temp from anywhere with your smartphone. It learns your temps and adjusts accordingly. You will notice what looks like a crack in the glass, normal don't be alarmed. Lot's of options and tools to enjoy.

Love all the features of this smart thermostat and I don’t think we’ve even used half of them that are offered! I like to sleep cooler and if I forget to turn down the heat or turn up the air conditioning, I can do it right from my bed!

Love our nest! The eco friendly mode works well for our household. It looks sleek on our wall as well! We just moved so I am interested in seeing if this reduces any costs or if it's mainly for convinence--being able to change the temperature using our phones and it changing automatically as we come and go.

First installed two at my home, then 33 at my businesses, and most recently two for my second home. I love the remote management. Trouble free!

The unit was easy to install and works fine. My biggest problem is the learning curve in how to effectively use the device. Plenty of support to help.

Nest by far has the best customer service. I purchased two thermostats and one wasn’t working properly due to lack of power. They sent out an HVAC guy to repair my wiring at no cost to me. I highly recommend this company. I’m now planning on getting the doorbell, door lock and smoke alarms all from Nest.

CONS: Installation instructions are not the most helpful. However, I received help via telephone from a pro and it was easy to install. PROS: Easy to use. Works great. Looks Great. A MUST have.

Easy install, even for a novice. Incredibly smart and intuitive.

Much easier to operate than the “dumb” thermostat I replaced. I purchased two of these, one for upstairs and one for downstairs. I love being able to set the temps to “eco” when away for the day. I did have an issue with installation (wired it up wrong) but Nest customer support was quick to help and assist with installation.

5 out of 5 for this new thermostat to replace my outdated one. Very easy to install, but a little difficult with customization.

love this Thermostat and all nest products!!! so user friendly and great customer service!!! I love that I can control it from my phone!!!m Thanks Best Buy for your customer service as well...

Works great. Easy to operate. Links to my Amazon Echo.

Easy to install and setup, looks great, easy to use

We love that this thermostat will know when we are not home so it automatically adjusts the temperature of the home. It has probably paid for itself in the first couple of years by the feature alone. It was simple to install through the instruction included, as well as, the customer service number incase you run into an issue.

I love the nest because it is modern & sleek looking. The features are very user-friendly.

So far it is easy to use. Like that I can control it from my phone. Especially useful when I am traveling. Also very happy that the numbers and letters are easily viewed on the actual thermostat.