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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16022 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers highly value the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate its simple installation and sleek design, while also enjoying the convenience of connectivity features. However, some customers note compatibility issues and concerns about the battery's performance. A few also mention that the price point and scheduling features could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 16,022 reviews
  • Rated 5 out of 5 stars

    Alien eye-ball thermostat activate!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My furnace broke down recently and I wanted to channel some aliens into my household. Works great and is synched to my google home system so setting temperature can be all done by voice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like my Nest

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've enjoyed my Nest thermostat. I control it mostly through the Nest app, although i just bought an Amazon Echo recently, so now i just have Alexa adjust the temperature when necessary. I'm glad i have this, as opposed to the old thermostat i replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy. However, I ended up having to get an HVAC technician to install a common wire since I have a dual zone in my house with two Nest thermostats. Overall, I like the product and the use of the Nest app to control away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried that it would be difficult to set up, but the process was actually really easy! It walks you through everything. I LOVE the fact I can control it from anywhere to save energy and money. Definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nesy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed the Nest Thermostat 2 months ago. Electric costs have decreased, and we can monitor the temperature of our condo when we are not there. Great product, easy to self install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, Nice color, I love this home product I also save more money in my gas expense, It took me some time to understand how to make it more efficient but overall Great Product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wi-Fi issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for roughly a year and a half and I have had no issue with it. That is until recently, and upon further research the nest thermostats have had and it appears they still have issues with the wi-fi in the thermostat dying. I'm still giving this a decent review as other then the recent failure of the wi-fi in the thermostat dying this has been hassle free and very convenient to use with the app and not having to get up and walk half way across the house to make an adjustment.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there! Thanks for providing your detailed feedback on the Nest Learning Thermostat. I'm glad to hear that you have had a generally positive experience with the thermostat, finding it hassle-free and convenient for controlling your home's temperature. It's unfortunate to learn about the recent issue with the Wi-Fi connectivity, and I appreciate your understanding. We want to provide a better resolution, we recommend reaching out to our dedicated team of specialists on the Google Help Center: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    BEST THEREMOSTAT

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have one at home and bought this one for the business! Don’t buy any other ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Nest and all their products. I had difficulty installing it due to lack of a Common wire. Customer service was fantastic and they reimbursed me for having a technician come out and do it. The thermostat works flawlessly love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat on the market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third home that we have purchased Nest thermostats for. I believe they are the best on the market. The Nest App is great as it is highly-intuitive. I'm glad that Google hasn't completely transitioned to the Google Home app. You can generally get rebates from your power company for the purchase as well as programs that regulate peak power days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for a while now. through both heating and cooling seasons. Works well, and seems to be saving a little on fuel bills. Great that you can turn the heat on when on your way home from a trip, so you don't come home to a cold house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had all the generations of Nest Thermostats. I love em. Great product. Easy to install. Great warranty and great customer service when an issue arrived with an earlier model. Cannot say enough nice things about Nest. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching to a Nest thermostat was a no brainer! Now that I have been using it I love it even more. Setup is very easy and the thermostat, app and remote accessibility is a huge plus. I highly recommend. It is worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a new house and was going crazy having to get up to change the temperature. This makes it easy. Middle of the night, cozy on the couch, working…easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as always

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Easy set up as always. Bought this to upgrade from older gen model so I could use room sensors with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being to able to access it remotely and how easy it is to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat. Easy to use. Learns my schedule. I connected it to my Echo and I verbally tell it to turn the temperature up or down. Has saved me money on electric bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it, quality product and easy installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3rd generation thermostat is an easy to install high quality piece of technology. An amazing product that gives you complete control of managing your interior climate while helping you to control your energy expenditure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Nest. I have use the older generation Nest for the last two years. It works very well and it is very convenient to allow you to control your home wherever you get the internet. But I am really not sure if it can save money. The only thing I do not like is the Nest can not control the damper for a AC system with multiple zone. That's why have to keep my controller in the living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just bought our new house and immediately installed this Nest. We have used it previously and it is so convenient, easy to use, and saves money by learning our habits. Definitely worth it.

    I would recommend this to a friend