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Customer reviews

Rating 4.7 out of 5 stars with 16025 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 16,025 reviews
  • Rated 4 out of 5 stars

    Easy Install and Great Control Over the Temp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very easy install and great software. It is a nice treat to be able to change the temperature without having to get up. It is also a great bonus when you realize you get home to a cool house on a hot day or a warm home on a winter's night. The only downside I have come across is the learning software, it constantly changes and lowers the temp at times when you are home. it is supposedly learning your schedule when home but it has been months and this problem still persists.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our other property. Nice to turn the heat/ac on when we leave our home and walk in to a heated cabin, instead of showing up and waiting hours for the cabin to heat up. Only down side, is if your outside during the winter for along time, the thermostat senses your not there and goes in to sleep mode. Which could mean walking into the cabin with the temperature down 10-15 degrees. Needs a Hold Temperature option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great convenience and look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for wife so she could make adjustments from wherever. Very convenient and stylish. Believe we will be able to lower our power bills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it job!! Works great. If not familiar with installation process get someone who does. We had a hvac guy come, he had to get up on our roof and do something from our heating and air system. After that works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, super simple and easy install and setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product installed in about 30 minutes works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install, neat to see the statistics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous at first installing the thermostat but Google Nest had instructions for every scenario. Luckily mine was not too difficult and I got it up and running within the hour. I love the color too! Great deal for the black Friday price and the rebate from the gas company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Nest!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this device. It helps me balance out my temps in the house. it does show humidity. Even I have it turned on Away assit. When Im out of the house it sense my phone isn’t here and it turn down the heat little bit. Great for enegry saver. cant wait see how my gas bill goes for the winter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, and user friendly. Great tool for home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought three of these bad boys, some as gifts. That should let you know how much I love this product. My wife and I are always on the move and we definitely need this to keep the bills down. Works with plenty other smart devices and every easy to install and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East to install. East to use. Works great. Looks cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good, excellent, ultra intelligent, modern and beautiful designer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Nest on Black Friday for $50 off. It took us a few weeks to install it, but was fairly easy. I like the app and the fact that you can control things with your phone. The Nest is still in the “learning” process, so we are constantly adjusting, slightly annoying at first, but I think it’ll be worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works wonders

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for me. Getting the temperature of the house right before I get home and keeping it down up when I’m not at home. The app is easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install and Great for Saving Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: As an extremely novice home renter, I called the 24/7 helpline that Nest provides. The amazing representative walked me through each step and made install simple and worry-less. It learns our schedules and makes the house comfortable when we're there and saves us money when we're away; all from our phones! Cons: None to report so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat for me

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t fault anyone for owning and ecobee but as someone heavily invested in google’s ecosystem it was the right choice for me. I like the support in the best hub and the integration with my best smoke detectors for presence. I like that it’s easy to use/program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat could easily be the best home gadget for 2016. Nest. Keep it up bringing awesome new & improve products. Best Buy. Keep it up bring those great discounts. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second nest, and I love them. Recently sold my house and bought a new house. It required an updated thermostat, and after my experience with the prior generation of the next, I bought a new nest, and love it. Easy installation, easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have for Smart Home Setup

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is among my favorite smart home gadgets along with my irobot. The money being saved pays for the product eventually. The modern and expensive looking design is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Easy to control and very efficient.

    I would recommend this to a friend