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Customer reviews

Rating 4.7 out of 5 stars with 16025 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 16,025 reviews
  • Rated 4 out of 5 stars

    Once I figured out the wires, it worked great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation wasn't bad. Once I figured out which wire goes where, its easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it when I have to set my ac or heat from my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how easy it is to install and after a week or two it automatically adjust degrees. Let's you see the temp just walking by.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should have gotten it sooner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our thermostat started having issues I replaced it asap and settled on Nest as the replacement. I liked that our energy company offered a rebate. This thing was a breeze to install. My only regret is waiting until I needed a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We changed the thermostat recently and that put an end of our disputes , the temperature now is perfect to all family members and we can always adjust a little bit depending on the weather and season . Great product and a money saver , believe it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Simple Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been pleased with the easy setup, use and the informational monthly email updates I recieve about my monthly usage. Being able to setup a daily schedule has allowed me to save money by not having to run the unit while away. In addition, allows for me to not have to come home to an uncomfortable temp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Nest is very easy to operate. I like how you are given step by step instructions when you go to one of the icons. We are able to keep house at consistent temperature and saving money at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only thermostat to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an admitted Nest fan, and this thermostat doesn’t disappoint. I enjoy the self learning & programming functionality plus its nice to turn the A/C on from your smartphone. The Nest app integrates the thermostat into your overall system and has been nothing but a joy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m liking this smart thermostat!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Even easier to program daily schedules. Love the wake up display info; mine is set to show local weather. Looking forward to see if it actually saves any money on my heating and cooling bills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this in the house has reduced the amount of electricity we use when running the air and also we can use it from our google home app and alarm clock. The best thing is that we can lock it and control it from our app even when we are not home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great and works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install Looks amazing Works exactly as expected Saves money as I can control it while I am out Works well with Amazon echo The screen is much sharper than previous generation version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beginner Nestor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to anyone that is thinking about switching out there older thermostats for a much smarter thermostat. After I finally got the Nest installed, I have not in any shape or form, regretted it. I will say that the instruction manual is very informational, except for a very small fact. If you do not have AC, do not hook up the White wire, because it will send an error code to the thermostat, and it will not work properly. If you have any issues at all, contact and ask for tech support from Nest, because the gentleman I spoke to new my HVAC system like the back of his hand. One other small note. Try not to cut back all of your wiring because you may need some extra wire that can break off and you won't have it. Even though I did this, the technician told me what to do to resolve that issue and it was absolutely simple. It's nice to be able to turn on your fan, air conditioning, or the heat from the convenience of your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one I’ve had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used other brand smart thermostats and this by far is the best. It has eco modes that allow you to set it for when your not home. The app works perfectly with it as well. The best part is the easy installation and set up. Got it up and running in less than 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the most intuitive thermostat we’ve had!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our new home as the one in our prior home was sold as part of the home. We love this thermostat for its ease of use, friendly interface, and true savings on our energy bills each month! This investment easily pays for itself in under a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the easiest thermostat that you’ll ever use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest was very simple to install and for a sophisticated device, surprisingly simple to operate. I love the display and love the turn & push dial operation. online statistical tracking could be better. Doesn't show room temperature history or hourly run time. It only shows daily runtime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. WIuld have been happier if there had bren a sales associate acailable to answer my questions, but i only had to return to the store once to get it right.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Trblmkr, we're happy to hear that Nest Learning Thermostat works perfectly for you, and that you were able to get some of your questions answered. Other than having some of the amazing people at Best Buy to help you out, you may also reach out to our support team for any questions you may be having in mind with any of our Google Nest products. It would be our pleasure to entertain them by simply reaching out to us here:  https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to control it from my phone, I like the learning habits with temperature. I’d recommend it if you’re looking for something just smart and simple. Nothing like the old thermostats we’ve been used to. Also, super easy setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successful HVAC Upgrade with Nest!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the Nest to replace a Carrier brand communicating thermostat. Had to rewire the furnace and condenser boards but not a problem. Nest performing as expected. Great systems update!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Thermostat ever! Easy to install, easy to use, iPhone app allows you to turn down temp when you are away, or turn it up when you are heading home. I would add to every home in the future

    I would recommend this to a friend