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Customer reviews

Rating 4.7 out of 5 stars with 16025 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 16,025 reviews
  • Rated 5 out of 5 stars

    Nest Thermostats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostats look and work great. The only frustration is the Nest products can be difficult at times to attach to your network. I have found if I reset my router after every Nest product added it seems to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup no need for an HVAC guy. Any issues nest will help you through the setup process and I already noticed a significant difference in my monthly energy bill. Doesn't compare to any smart thermostat on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and setup with fan schedule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was done installation in half hour using their video. Good tip to photograph old thermostat wires. Creating the account and setting up Home/Away feature took some reading. I like the fan schedule feature of running it every 15/30 mins in an hour to keep the air circulating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with my new thermostat. I couldn’t believe I was actually able to install it myself! It works great and is user friendly. I love being able to adjust the temperature without getting out of bed at night!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat, works perfect through the app! And also works good with the pods

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, came undamaged, its easy to use, overall good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest 3rd Generation is all it is advertised to be. It was easy to install (seven wires) with the coding system provided. And, in only four days it had learned our basic use pattern. I would recommend this product to anyone who is replacing or upgrading their thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching thermostats on line and finding out there is $100.00 rebate from ComEd for the Nest it made my decision easy. It was easy to install and setup. The mobile app is useful and again easy to use. Based on my last gas bill it looks to me it is saving me money as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a excellent thermostat and the settings were easy to use and I have mine on a lock so kids can’t move it,I use the set temperature range and it’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has turned my apartment into a much better experience all by itself. The main winner for me was being able to measure the humidity in the house. It has made everything much more comfortable and is definitely saving us money. There are a few bugs with the phone application but nothing worth really complaining about.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thermostat. Very premium quality. Ease of use and easy installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wondeful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy to set up and install! No screwdrivers required - just stick the wires in as you push down a button. Responds well on my device. It's fun to stand in front of it and use my iphone to control it and watch it change on the wall. It senses the outside temperature (from the internet) and adjusts accordingly. I love the usage summary that tells me how many hours it ran every day. We had our attic re-insulated, and it was awesome to watch the usage go down afterwards on my device. The claim that this will pay for itself is no joke - I have had it for a month, and can see that it will happen. No wonder the gas company is offering a hefty rebate for this!! And that's something that has bothered me about Best Buy - they didn't mention the energy rebate at all. After buying it at Best Buy, I went to Home Depot to look at other cheaper options to replace my thermostat, and that's where I found out about the rebate. Needless to say, I kept it and have been more than happy ever since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for about a month now. The features are very modern yet simple to use. Being able to schedule heat for the colder months so far has been great. Using the app to set schedule, see energy usage, and Trac eco times has been great to review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Detailed, constructive and polite feedback in revi

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Detailed, constructive and polite feedback in reviews is valuable input for our online review community, including the businesses reviewed. We do have rules about what should and shouldn't be included when you write a review on Trustpilot, but to get you started, here's an infographic that summarizes the main points: image-1 #Provide useful, constructive feedback A good review includes enough detail to give others a feel for what happened. Explain which factors contributed to your positive, negative or just so-so experience. You might also offer your view on what the company is doing well, and how they can improve. But keep things friendly and courteous! Here are two examples that consume

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Self-Managing Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great in my home. It runs the fan to circulate air on a regular basis while using less energy to heat and cool the home. The Nest also recognizes my patterns and adjusts the temperature when I am around the house and when I am away. Great way to reduce energy costs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well cant say enough I have had one in previouse home and installed one new home Great if you want to not leave air conditioning or heating on while gone and use app to turn on so house is comfortable before coming home saves a lot on your bills

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been using Honeywell digital, internet based thermostats for 8 years and was fed up. Seasonal issues each year. I am very pleased with the Nest Next Gen 3 Thermostats. Easy to use Extremely responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart house addition

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a new home and have tricked it out to make it a smart home. This was the first step in accomplishing this. Very easy to use and is setup on my phone. Has saved me enough money to cover its cost in the first year!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really cool to use. It detects when you are near and wakes up to show you the temperature. Easy to use. Especially if your fat as* is in bed and can control right from your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat! I replaced my first thermostat with this one and I am quite impressed with the energy efficient and ease of use

    I would recommend this to a friend