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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16025 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 16,025 reviews
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the learning feature of the thermostat. We rarely adjust the settings or change the the temperature. Recommend taking a picture of your existing wiring locations for reference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second home, second Nest.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought these for each of the homes that I have owned and it is absolutely flawless! I love the ability to control away from home and even while lying in bed. It even reduced my utility bills by at least 25%.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scott Mac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far, no issues except I understand google is not going to continue servicing this product next year. I'm not sure what this is going to mean for continued operation.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Scott. Thanks for your inquiry about the Nest Learning Thermostat. We’re continuing to deliver critical security updates and software fixes for this device. Google commits to bring users the same feature and software support you’ve always had. However, we made the difficult decision to stop support for Nest Secure and Dropcam starting April 8, 2024 but not on Nest Learning Thermostat. Please visit this link to learn more about these changes: https://www.googlenestcommunity.com/t5/Blog/An-update-for-our-Nest-Secure-Dropcam-and-Works-with-Nest-Users-and/ba-p/391449 Nest

  • Rated 5 out of 5 stars

    A must have Digital thermometer and

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge fan of google smart home products I have several products this one is my favorite.User friendly and easy to operate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Support could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest works great once it is setup, but I highly recommend checking your wires first. If you don't have a Common wire, it's likely you'll have issues. If you aren't handy, find someone who is or don't buy this. I also spoke to Nest customer support. Wasn't helpful and they couldn't solve my issue. They were nice, but support was lacking. With all of that said, once it is installed it is simple to use and is great to play with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing great love it works as intended dont over think this buy it u wont regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool gadget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool gadget. Able to control thermostat from phone is convenient. Saves on electricity by using the eco feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save money with learning thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not impressed with thermostat that came with home, after few months, decided to check this out and Geek squad came and installed this, very good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I dont doubt it works great, but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing everything both the website and directions told me to do multiple times, the system just wasn’t compatible with my heating system even thought it said it was. I do not knock the Nest itself, just wasn’t compatible for me. Would have loved if it was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three of these thermostats already and had to get another one. I love that I can control the temperature from my phone. This new one I just purchased is going in my basement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat and easy install! Very happy with the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for the best and found it ! Don't waste your time purchasing anything else. The nest thermostat is amazing, we love it and it's already saving us money on our electric bill. Easy to install and easy to use, great app. Well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This has saved me money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat has saved us so much on our electric bill. The best thing about it is that it knows when you aren't home. I love it! You can also adjust it from your phone when you are away. Came in handy when I was out of state and forgot to change the program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product..

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the nest thermostat. Easy to use and setup in the house... so far I enjoy the the little details like changing color for heating or cooling.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! To be able to control the gems in my home while I’m away is awesome! We have pets so we can always be sure on the coldest and hottest of days the unit is functioning properly when away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup, only took 10 minutes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, interface pretty good. Got a little confused with “eco” settings and a few other options. It in general good and since I got it on sale price was ok. Very easy to wire up…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Heat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works very good would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love it easy to use and saves me time and money.. my housexis always at the right temperature..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to install. So nice being able to control temperature from the phone or via Google Home! We are hoping it will save us money in the long run, but too early to tell so far. Probably going to be getting one for our second thermostat at point as well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent once up and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest appears to be working well now, although it wasn't easy to get up and running due to wiring issues. I have a new home, and the wiring matched up with what nest indicated would be a match. Initially, it would set up, but then the battery drains, so it stopped working. We had to spend a lot of time in the attic with the wiring and actually consult our HVAC guys to come out and finish the job..... once up and running it is working great.

    I would recommend this to a friend