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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 16,026 reviews
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our age old theromstat with this wifi and smart thermostat. It is easy to install and use. Ecosaving mode is a good feature to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well built

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid built and good looking thermostat. Self learning the environment's activities. Easy setting up and running. Installation guide on the website was easy to follow. Don't know about saving energy since it is only 1 week. Love the interface orange color when heater is on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great simple "Smart" Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd and 3rd Nest smart thermostat. These are great if you want a "smart" thermostat but don't need a ton of fancy customizations. Install was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the best purchases. Now I am glad my thermostat broke. Easy to install. Works well. Although the better price was through National Grid, BB doesn't price match to them, so shop around folks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and great to program the temperature throughout the house. Use the app for better assistance and if possible buy the google sensors if you only have one thermostat for the whole house like we do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install yourself. A lot of convenient options and programs itself just by you turning up the heat and turning down the heat in the long run it'll pay for itself highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was super easy to install and even easier to program. Bought for our mountain house. We turn it on when we leave (takes us 2.5 hours to get there) and its nice and warm when we get there. No more freezing while it warms up! Very pleased with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Love it and it’s super easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The thermostat everyone needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely in love with our nest thermostat. Not only is it easy to install and use, but saves us so much money on our utilities!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a standard a/c control panel to the nest thermostat and am very surprised how useful and easy to use it is. I love it’s learning algorithms and ability to change anything wherever you are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and to install. Originally purchased an Ecobee but it was incompatible with my HVAC system. The Nest automatically adapted and saved us $$ from not having to hire a HVAC person to re-wire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smart Thermostat Hands Down

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase a 2nd Nest Thermostat since my house has two independent HVAC systems one for upstairs and one for downstairs and this has been the greatest smart device I ever purchased!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic product that is so convenient to use. We can set the temperature and it learns our habits. We love it. It evens sends a notification when it’s time to change the filter. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than my previous thermostat. Its easy to operate at the thermostat and in the app. I think setting the schedule was a little difficult with the just the knob and no touch screen. I covered the sensor because it is very sensitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cold AF!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works so much better than my original device. It feels like it can reach colder temperatures much quicker!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy set up, love the slick design. Love the eco friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy’s installation contractor unqualified!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor sent to my home to install it, would not install it, said because of #of wires, which by the way was same # in my other home when I had the same thermostat installed by a different contractor for Best Buy, With no problem. Therefore, I HAD TO PAY an HVAC COMPANY to install it without having to do anything special with the wires! Best Buy in Vero Beach Florida, where I purchased this thermostat, need to hire qualified people to install these thermostats! The contractor in Florida did not know how to install it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit, love the price...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great unit since the purchase, it was a breeze to install which I did myself and integrate it into my new home alarm system. I have already recommended it to friends that have the same interest in products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my Nest, wish it worked longer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for a Nest Thermostat that I had purchased about 2 years ago. Love the interface and the app is slick. Functionality is great being able to control the HVAC from anywhere. I'm just hoping that the first one I had was a lemon to stop working after less than 2 years. We'll see how it goes with the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from gen 2 and this new version is far more sensitive and the new screen is quite viewable from across the room! The ability to pair with a separate thermostat is very helpful to getting the temperature control just right.

    I would recommend this to a friend