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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 16,026 reviews
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works exactly as it should. Will buy another for our 2nd unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and easy to install. Works well via Wi-Fi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More powerful than a standard programmable thermostat, allows you to set a range of temperatures if you go above, AC turns on and below the heat turns on, you don't need to change it back and forth from heat or AC. also allows you to control remotely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Way to go Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Thermostat to help me better control my A/C and utility bill. What I discovered was a easy system to use and control on the go. It’s so smart it learned my patterns and started adjusting the Temperature for me. It can understand when you’re gone and set things up for that. The app is simple and it also works with all my Nest products. I’m sold on Nest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and compatible with Alexa works cool but I had to return a couple before I got one that would slide good on the rotation. Not as seamless as they should’ve been, manufacturer defects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves on heating costs.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well to monitor central heating and is very handy for remote wifi control. It wasn't easy to install. Luckily a friend had experience with it and knew where the wires went.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pain to setup but works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to set up my 4 wire thermostat using the online utility. I called Nest support and the support specialist was very apologetic and helpful but was unable to resolve my issue after more than an hour of effort. He finally concluded that it was bad and sent me a replacement. This time I called a Nest recommended technician to install it. He initially had the exact same problem I did. I told him it was a heat pump, so he wired it differently than the instructions and it worked. When I was ready to install the second one, I looked at what he did, combined with what I found online, and successfully installed the 5-wire thermostat myself. After surviving that struggle I am now happy to report that they both work very nicely and I have received my rebates from the power company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great replacement for my thermostat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though my existing thermostat still worked, I saw advantages to having a thermostat that I could control from my phone and allowed me ro monitor the temperature when away from home! Nest has a great reputation which made my decision to buy easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to have an ecobee. But it did not las me not even a year. So I decided to buy the nest. And so far I like it more than the ecobee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really does help to save on electric bill and love the eco setting. I also like that I can control it from my phone I don't have to walk upstairs to turn the air up or down. Installation was easy and instructions were very easy to follow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this product because we needed a new thermostat but had no idea how much we'd end up loving it. So many great features such as learning your schedule at home to adjust accordingly and noticing when no one is home to change to eco-mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accesible from anywhere!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! I love how I can access through my phone from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great! I would recommend for those who’s looking for this thermostats. Get this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved money and easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install as long as you're not colorblind. Also gives an onscreen troubleshooter in case you have a loose wire or something. It saves us a lot of energy by using our phones to tell if we are home and automatically lower temps when we are away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE the Nest Therm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a first generation Nest that worked really well. After moving into my new home I purchased 3 of these units. Works great and I can control them all from one swipe of an app whether I'm at home or away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever.. our air conditioner works way more efficient and our rooms are cooled upstairs when before it was always hot. Love, love, love this thermostat. We also bought the room sensors to help balance everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. Use it with my alexa. Learns you schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There is nothing negative about it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing negative about it. Just have to get used to it. It’s called “learning thermostat”. You can let it learn of your pattern or have under your full control, locally or remotely through your cell phone!!! Nice product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has been on my list for sometime to purchase but just been putting it behind thinking a normal digital Thermostat will do. I went ahead and just purchased the Nest and think its a wonderful item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest learning thermostat is the way to go! It learns your usual settings in a short amount of time, and makes a noticeable impact on utility bills. I can control temperature settings from anywhere! I highly recommend it to others!

    I would recommend this to a friend