Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 16,026 reviews
  • Rated 5 out of 5 stars

    Great product, easy to use!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new version of an older model. Our electrician dropped ours, so we had to get a new one, and it's so much sleeker. Controls our AC and furnace. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy smart Home product for beginners

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this item, it has drastically saved me money. I have had the item for 2 months now and each month, the item slowly pays for itself. You're getting paid back little by little. I like the conviennece of being able to control my home from anywhere that I am.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great with Alexa!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can use this thermostat with our Alexa ... it makes it easy to change & check in on the temp in our home. We haven't really used the "Learning" features of this product yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must for Every Home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE our Nest thermostat. Being new to full home automation having this thermostat is a must and we can't believe we went this long without one. It will be interesting to see how what if any, the learning feature lowers our bills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new nest, it was easy to install and setup. I was able to get it up and running in less than 30 minutes. The app feature is great, especially during these hot summer months. I'm looking forward to hopefully seeing the savings on my electric bill soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a replacement for a 9 year old Nest thermostat that started having issues. Thermostat works great as expected. The cost is still a little high but average for today's smart thermostats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Ryan

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of tech I’m able to control anywhere any time. Great addition to my growing smart home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a girl thats not too handy in the house and I was able to set this up super easily!! I love it! I haven’t seen much savings yet but I’m hoping it helps as it starts getting our patterns. So far I’m very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it for a week and I like it. I like that you can control it using the google home, or by the phone, and for me, this is the win. I play with the setting and, they seem to be really awesome like them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Neat thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and I liked that it came with a cover plate large enough to cover the area from the old thermostat. It learns well and works even better with the more input that you provide. I don't have any other "connected" devices, but am interested in getting some. I don't know how the Nest can monitor heating and cooling differently based on which room is occupied without having a multi-zone system though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Nest Thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old thermostat was 25 years old and decided to get the Nest Thermostat. So glad we did can adjust temperature on my app a big plus when coming home after a vacation or late at night. No more coming home to a hot or cold house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really enjoying my Nest thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, love that I can regulate the thermostat from my phone from anywhere. So 15 minutes before I come home I can change the thermostat to a higher temp so my house is nice and warm when I get home or turn the ac on cooler in the summer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, excellent thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It went on an usual sale and bought it immediately. Allows easy access and control for my second home, which I cannot always be there. Easy display and lights up when you are nearby. Highly recommend and also be sure to get your local utility rebate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Used directions and took less than 30 minutes to get working. Hardest part was trying to get hooked up to phone as our internet is slow. Will try again later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Delivers

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new thermostat. Very easy installation, took me about 15 min, with a guided step by step. And then the setup was even easier because it picks everything up so quick down to the wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install, setup, and use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had been wanting a Smart Thermostat for a while. When we finally made the jump we couldn’t have been happier. I was worried about setup and install but it was sooo easy. I would recommend this to anyone and everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had an ecobee 3 and a nest for over a year. Was having issues with the ecobee and knew without a doubt that I was only going to go with nest. They’re a lot easier to program and love how it learns your habits as time goes on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important part of a smart home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite pleased with the Nest Thermostat. With it I can review its settings and usage throughout the day. It was easy to install and very easy to use plus I got a rebate. It is less complex than the model that came with my home and that makes me happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I got a lemon.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the thermistat after reading reviews. Installed and thermostat worked for a week. Woke up at 2 in the morning to a chilly house. Furnace was off. Called Nest and spent two hours on the phone with them trouble shooting. I was impressed with how much they helped. The internal battery was dead and the tech determined that it was because my router was conttantly pinging it keeping the radio on. I hadn't seen my router on the list of incomparable devices but he thought it was. We decided to try charging the battery using the USB port for a day and seeing if it started working. I installed an old thermostat in the intermediate. When I tried it a couple days later the battery was still dead. I didn't have time to mess with it so just returned it to Best buy. A couple days later a senior Nest tech called to ask about it. He said my router was comparable and that given the battery wouldn't charge the charging circuit was bad. I was actually very impressed with the service team. I will probably try another Nest thermostat when I get the time. While working it performed well. I had it connected to our Logitech Harmony system and it worked well together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this thermostat over two years and I just put the new one in my second floor really really good product

    I would recommend this to a friend