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Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 16,031 reviews
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Used directions and took less than 30 minutes to get working. Hardest part was trying to get hooked up to phone as our internet is slow. Will try again later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been out of town for 3 weeks, and turned off the thermostat when we left. when we boarded the plane to come home we turned on the system and the house was cool when we arrived home. Best purchase made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy This Thermostat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to set up. I don't know why I waited- oh, yes I do - rebates from local utilities! Check your local utilities for rebates as this adds to the value of this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to setup, easy to program, easy to monitor with the Nest app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat, works perfect through the app! And also works good with the pods

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product but could be improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat works great and has a lot of functions ordinary ones don’t. It is also compatible with the rest of my smarthome, so I can control the AC on the go or with voice control. I have, however, encountered a few issues that prevent a 5 star review. First, it has not saved me any money on electricity, and I have had the product for a year now. This may be due to the fact that I already had good habits of turning my AC up when I left. Second, Amazon Alexa can not always connect to the Nest to control. Sometimes, the “Alexa” just can’t understand me, which is not Nest’s fault, but other times it cannot find it due to connectivity problems. I am very tech savy, so this was not an installation flaw on my part. Third, Nest automatically turns off for away mode based off lack of movement in the house. This means if I don’t go into my laundry room, it just kicks off. I have woken up in a pool of sweat a few times as a result. I really wish Nest was smart enough to sense my smartphone’s presense like some other products. Overall, I still enjoy this product more than many I have purchased, but in 2 or 3 years, I believe there will be a significantly better product on the market that may make me wish I waited to upgrade. For now, though, this is the best thermostat I know about (though I admittedly have not looked at the ones that came out in the last year).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had long enough to assess energy savings, but so far seems to be doing its job. Easy installation and relatively easy to set up. If you buy it get the temp sensors for other rooms. Ability to target has been a nice addition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Initial review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work and was easy to install. I could use better feedback via the app as to its progress in optimizing schedule. Connection via wifi to Google Home is somewhat less than optimal. I can tell it to change temperature but it didn't recognize my command to set to "Away" when we left he house. It recognized both phones leaving the house one time but not another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to follow instructions made it a straight forward install, and it even comes with a compact screwdriver. Provides options for installing on a plate or simply as the dial. Super easy to set up on WiFi and to actually use. Even my wife loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pay the extra, save the headache

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I changed out a different nest for this design because of the ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these thermostats, this is our 2nd one. Only thing I wish they would improve is the roughly month long learning process to learn our tendencies and environment where it’s placed, but works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest learning thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to setup and configure. Would definitely recommend. Makes changed and scheduling easy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice thermo unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions were good. Our house was built in 2002 part Natural Gas part Electric. Just followed step by step, my son & I installed the new thermostat, did light touch up paint where the old thermo was before the new one went in. And everything is just fine, and I'm not an A/C man nor an electrician.. Got the Nest app on our phones an set everything. We will see in time IF it save us any $$.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive ... Brilliant Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't make a habit of dropping over $200 on a Thermostat ... but after getting my first Nest Thermostat for the downstairs ... and seeing how well it worked and the high quality build ... I bought a second Nest for the upstairs bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE our new Nest Thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the BEST buys we have made! Using it in conjunction with the Google Home and Google Mini, we don't have to constantly get up to check the thermostat to see what it is set on and why it is too hot or too cold in the house!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Money well spent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with this purchase. Product seems to work as advertised, Helps ensure pets are comfortable throughout the day as temperatures change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplicity.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Nest thermostat. Simple to install and operate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good looking, expensive thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Could be better with Matter support so it would work with Apple Home. Google's cheaper thermostat supports Matter, no reason this one shouldn't. It has all the necessary hardware for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    While I do love the concept...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ac is currently not working after installing my Nest only two months ago... I've read online in different forums about other people experiencing the same problem as me, almost as if this unit fries the connector which tells your ac to turn on/off. My power bill was double the usual this month as I discovered this issue. Will be troubleshooting with Nest. Recommend professional install...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for two level home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we have two stories, we have two units. This allows us to control the different zones and set it while we are enroute to the house to cool or to warm it based on the need. Its great and was very easy to install.

    I would recommend this to a friend