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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 16,031 reviews
  • Rated 5 out of 5 stars

    Great overall

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced 1st Gen works very well. It gets trained while you make adjustments and an energy saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I did it myself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. My only problem is that I had 5 wires instead of 4 . The 5th one had to be taped off. It has learned my settings in less than one week. This is a great purchase . Customer service was great too.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Utterly amazing. this thing works like a charm and there is no competition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my other smart thermostat. Love it, so easy to connect and ready to save you money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy’s installation contractor unqualified!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor sent to my home to install it, would not install it, said because of #of wires, which by the way was same # in my other home when I had the same thermostat installed by a different contractor for Best Buy, With no problem. Therefore, I HAD TO PAY an HVAC COMPANY to install it without having to do anything special with the wires! Best Buy in Vero Beach Florida, where I purchased this thermostat, need to hire qualified people to install these thermostats! The contractor in Florida did not know how to install it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it easy to installed and easy to used over all good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat looking forward to the future

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool-looking thermostat that helps take the house to the 21st century. Would recommend to anyone looking to upgrade their thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to control the thermostat from either upstairs my phone or when I am away and coming home, or leaving. Intelligent features and it already has learned some patterns. Feel it should lower our heating bill significantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great update to the house!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating getting the thermostat because of the price but it went on sale and I had a coupon and decided to buy it. Great purchase. I would recommend to anyone looking for a smart thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been so very happy with this thermostat. Being able to control it from my phone from anywhere is absolutely lovely and I love that it learns schedules.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Entirely pleased. Haven’t yet witnessed the thermostat’s “learning function”, but I really enjoy the ability to control it remotely via smartphone. It also looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the thermostat. It is simple to install, I think just about anyone could do it themselves. The app works well and the thermostat has already saved me money on my power bill after just the first month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my old thermostat started to go bad I was looking at this one and I love it work with my Kevo lock as well and more from nest to come

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intuitive install. Comes with an awesome screw driver. Easy setup. Have had multiple in different houses. Notice a big improvement in energy savings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Stat if you are into smart home stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this stat. Functions well. Keeps temp set point within one degree on the minus side. It functions really well with Google Home voice commands. Looking forward to syncing it up with my Wemo system. Easy installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing, easy to install and easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and painless...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very easy with one caveat. Typing in my very complex Network Password through the Dial was barbaric. It took a half hour to figure that out. After that I got to enjoy the very much more convenient wireless control of the Thermostat. Big improvement over the older digital Honeywell thermostat it replaced. Also installed three Nest Temperature Sensors around the house which show up in the App. Haven’t had any problem accessing the Thermostat and Controls while away from the house....just like being at home. The best part Of the whole deal was the price we got. BB sale was $50 off, then we got A $100 Rebate from our Energy company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat! It’s great that I can set temperature from my phone and how can set times for me by itself going off when I home or not gone. Definitely buying a second one for my upstairs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat. Easy to use. Learns my schedule. I connected it to my Echo and I verbally tell it to turn the temperature up or down. Has saved me money on electric bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! Easy to hook up! Connects to your phone for a better convenience. This product learns your hearing and cooling patterns to best fit your schedule.

    I would recommend this to a friend