Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 16,031 reviews
  • Rated 5 out of 5 stars

    Easy to install and use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the nest for about 2 weeks at my home and notice that it has already learnt the temperature patterns I prefer. After about 5-6 days of manually setting temperatures, it is now on cruise control. Great device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the smartness in this product!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can be far away out of the house and can change the temperature to make our home more comfortable when we arrive. Nice, sleek, modern device to make the house look smarter!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to Install ans setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older programmable thermostat that I have been meaning to replace for the last 3 years and I finally picked up a NEST thermostat. Having installed a couple of thermostats over the years, I was not particularly concerned about installing it. But the custom installation video you get based on the wires you have is certainly a nice touch. Setup was very easy once installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and easy to use. Could not leave without anymore.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to be able to control heat/air from multiple devices. It has served that purpose. While it was supposed to be compatible with our system we did have to have a service technician come out and install since we couldn't get it to run. All is well now. Only drawback is I can't change the settings without my husband seeing it even if he isn't home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a friend as a housewarming ( no pun intended ) gift. She lives in South Carolina so she had someone install it for her and she loves it. Very convenient for her as she travels a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Wifi Thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First step towards home automation, installation was easy after some initial assistance from NEST help desk. System has now learned our routine and is fully automated. Looking forward to adding NEST smoke detector next. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, Effective & Efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat is better than expected. It was very easy to setup. I ran into an issue (received an error code), but I called their support and it worked. The app is very easy to use too. Awesome product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely perfect!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product! The representative that talked to me about this product in store was right on so many levels!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessity

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest purchase, sold my home so I needed a replacement thermostat for our new home. Love the app and installation was simple and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have purchased these devices years ago. I have saved so much money and I love the fact that I monitor and adjust the setting from anywhere. A must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up date to Nest

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after 3 tries of getting the Nest installed, we finally had success. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as my best friend already had one installed in her home and she was rave about it. I haven't noticed a major difference in air flow, temperature stability or whatever; but my power bill has been lower! Another thing I like about it is that it takes into account when we're not in the house, so depending on how much travel we do this year I should be able to see more of a difference in energy conservation in the form of a much lower power bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Followed the instructions and it was very easy to set-up. Taking a picture of your old wiring prior to removing the old thermostat makes it all very easy. The only item I had was I did not know if my heat pump was a type O or B and I set it wrong to begin. When the cold air started blowing to heat the house and hot air blowing to cool the house I did some quick research to find the issue. Easy fix and now it works great. I also set-up the proximity setting and it works really well. When my phone leaves the house the temp goes to the predetermined temp and when I return it reverts back to the normal operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use thermostat that saves us money!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Nest thermostat! Easy to install and very user friendly. Love that we can control our thermostat from our phones! We have already saved money in the 2 months we have had our Nest.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pet owners be warned!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3.5 if i could... but doesnt deserve 4. It has and automatic "away setting" where if you leave it turns off the ac or turns it way up. I have animals at home and we were concerned why our house was 87!!! When we got back home and thought something was wrong with our ac. Turns out some location got turned on in the app and so when we left and we didnt set up the temps it just defaulted to like 87... we are in Florida. Thats freaking hot. And i have 2 big dogs... not the best. But overall it works well in general. Just beware if you have animals and stop that right away. Weve read of the animals it has killed from this happening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest was in my wish list for a long time and it was worth the wait. My home feels more consistently within the temp I set and the controls are so easy to use! Install and set up a breeze!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install on line video also. But the main reason why I got this Nest Thermostat was to be able to control the temperature of my house when I'm not home and also the nest thermostat will learn your pattern

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this product, looks nice on the wall and keeps good statistics on use. I did not install this myself; however found the app easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well Worth It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 3rd generation Nest thermostat and installed it. I had one issue with this. To charge its batteries, the Nest needs a C (common) wire hooked up; otherwise it tries to charge itself whenever the heating or cooling system is running -- the only time current is passing through it. When I hooked one of my Nests up, it said it needed to charge its batteries, and even though my house had no need for cooling or heating, it turned my HVAC on for hours to charge its batteries. I researched, found out what the problem was, and hooked up a C wire (luckily my HVAC controller had a place to hook up a C wire and my thermostat wires each had three extra wires in them). Good luck to anyone without an extra wire to use.

    I would recommend this to a friend