Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 16,031 reviews
  • Rated 3 out of 5 stars

    It's Average

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart thermostat does its job to conserve energy and kept my house comfortable. Price was ok, not a good deal. However, once in a while, it would disconnect from Wi-Fi though the Wi-Fi strength was excellent. Another con is that the battery doesn't last long if unplugged and that it uses a micro USB port.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey FinnE. Thank you for taking the time to share your feedback. We understand how important it is to have a reliable wireless connection for your Nest Learning thermostat, especially given your strong internet signal.

      To help you resolve this issue as quickly as possible, please reach out to our support team through this link: https://support.google.com/googlenest/gethelp?hl=en Nest

  • Rated 5 out of 5 stars

    Last Thermostat you’ll ever need

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So clean and modern looking. I installed it myself and was very simple to do. Love the fact that you can run everything from you phone with the Nest app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device. My house is always set as the perfect temperature and it’s saved me lots of money in my monthly electric bill. Worth the investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest is great! The color works very well with the house decor and helps our energy bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks like it would work great but does not work with my ac unit for some reason

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best smart thermostat out there on the market. this thermostat can learn your schedule within 30 days or you can manually change it however you'd like. It also helps save money on your bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that we can control our thermostat from anywhere & that my home stays a more constant temperature without big fluctuations we were getting with our old thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment for your home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from being a sharp looking thermostat and a great investment for your home, we also noticed a sizable reduction in energy consumption the first month after installation. Plus many other useful features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very smart Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved money with rebates! So far it's showing great with temperature control whether you're in or out. It'll be more economical if you catch these items on sale and install them yourself. Definitely a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 nest and love them. I have to buy another for my last a/c unit. Easy to setup and very user friendly. I love the report each month. And bein able to control the thermostat from anywhere on my IPhone is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little difficult installing took a little time but figured it out after a while but I must say this thermostat is awesome. A plus for all your upgrades to your house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why didn’t I get this sooner?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device that everyone should have in their home. It’s so easy to use and not very difficult to install. It’s very reliable and adjusting the temp using the mobile app is a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my Nest for a little over a month now and love having remote access to control the temperature in my home. It took me 8 minutes to install and program. I anticipate a significant savings this month.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great System Once Installed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the Nest systems, but there are some flaws and that is why I cannot give it 5 stars. First, if not connected by the C-wire which is very important because otherwise you will need to change batteries and something else as I was told by the installers from best buy and they do not do that. You must get an H-Vac person to do that install which is why we went with the google nest not the ecobee which is only c-wire connected. The way to put the password is also very difficult if you have hands that don't work well, luckily I have 20 somethings with good hands and eyesight. The first generation does not work well with this one, so I will be changing them out to go together again. UGH, but the wires are there thankfully now. I do like the system as it has learned what we like i and t is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat should be a staple product in any home. The ability to raise and lower the temp in your house from your smart phone is both convenient and saves money. It was easy and inexpensive to have installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very easy. Key note.. Remember to turn off your thermostat before installing. We blew a fuse. So happy to be able to be control my thermostat by my phone when I'm not home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the interactive app, I travel a lot for work so knowing it will automatically go into eco mode and I can turn it back to a warmer temperature before I get back to the house is very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it professionally installed to avoid any mistakes. So far no issues. I feel my ac runs less and my home is easier to monitor and keep cool, even when I’m not home. Works great with Google home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Nest Thermostat. It learns your temperature behaviors. The app makes it simple to control your home temp, raising it when you’re gone and lowering it prior to coming back. It saves us money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart thermostat ever !!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always loved the Nest , I had one in my previous house also and loved it. Originally I purchased the Ecobee but I traded it after for this one … Best decision I ever made.

    I would recommend this to a friend