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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 270 Showing 5,381-5,400 of 16,031 reviews
  • Rated 4 out of 5 stars

    Great device to give you control anywhere!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device and easy to install. You do have to know what kind of HVAC systems you have. I did have an issue with mine and Nest support was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely use this more than I though i would. The app is super convenient to set and I can control everything through my Alexa echo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as always

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Easy set up as always. Bought this to upgrade from older gen model so I could use room sensors with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've already installed one at my house. I purchased this one as a gift for my parents. Installation is easy and has videos to follow. Just check to verify compatibility with your system before purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nifty device being able to adjust the temperature while on my way home from work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought G2 and had a bad base plate, but the customer support was fabulous and I received a new on in 2 days that fixed my problem. I love the product and would recommend to anyone else. Very easy to install and learn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most Awesome Thermostat Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this thermostat in use for approximately six months. It works great with my dual fuel (electric & gas) system. I love the ability to control this thermostat remotely from my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we purchased nest after our old thermostat broke down and decided to get something easier to use specially when we forget to turn off the AC when we leave the house for a long periods of the day. nest remembers what is your usual temperature and schedule and when we get home it is already running for us and turns off in the morning and turns into eco mode which we are yet to see our bill which we are sure it will be a big change. so we totally recommend getting a nest for your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install is easy enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was easy. App is easy to use. Hopefully it will save money in the long term

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with all phones, I can control my thermostat anywhere in the world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and using it with the app is amazing. Ability to schedule temps throughout the day, eco option for when nobody is home, saving money on heating...cannot recommend more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Nest I bought, this is for a home I renewed. It is very easy to install and to configure. I like the convenience to change the temperature setting using the phone or talking to Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    : )

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to say anything bad about this product as long as you have Wi-Fi connection you will not be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Nest, as our first gen after 5 years started failing due to a lighting strike. Very easy to install, set up and a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rancho house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is one of the most excellent products I have purchased easy to use easy to program by far of my buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energy/Dollar Savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, especially using your HVAC professional during routine maintenance. Easy to program and use - “self-learning feature works to set temp settings. Well worth getting - highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek modern design

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some issues with the farsight activating but I realized that my nest battery was low so I had to charge it using a micro USB. Easy setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it is the most amazing thing ever. I don’t know what I would do withou

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought nest for mom’s house. Product was defective - battery dead even after charge - had to return and get a new one Installation was easy but connection has to be pushed down position vs nest 1st generation Spend hrs and hrs with customer service by phone to figure it out. Otherwise system is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. All the instructions are given and are very accurate. I had no problem installing in about 15 mins. It is east]y to control via iPhone or iPad.

    I would recommend this to a friend