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Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 273 Showing 5,441-5,460 of 16,031 reviews
  • Rated 5 out of 5 stars

    Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks easy to use, not sure if it’s going to be easy to install, hopefully I can do it myself and not have to pay a professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can see the temp from across the room. Easy to change temp and set up. Being able to shut off from phone is unbelievable. Don't have to worry about leaving heat or air on when no one is home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation and great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Nest thermostat and installed it in less than 10 minutes. I ran into some trouble which I had to call Nest Support and they were 100% attentive and helpful. You can call them 24/7 !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it because I can have the app on my phone and control the temperature from there without any problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We now have (2) NEST thermostats and they have dramatically made it easier to maintain a constant temp and keep energy costs down. Sure way set up and use. I highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product, Difficult Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My advice is if it doesn't work the first time you install it following the nest instructions, call the technicians at Nest immediately. They can usually figure out what is wrong and how to fix it quickly. HVAC systems are all different, so it can be a bit daunting. Otherwise, really great product, love the app and the "smart" features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EASY CHEESY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing that I’ve added to my house. Super easy to install and program. It has also made a difference on my utility bill. Works best with added sensors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we needed for temperature control.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We turn up and turn down the temperature in our home a couple of times a day; when we remember. The NEST has solved the problem for us. The temperature is changed automatically for us, right on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great smart thermostat, east install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Nest v1, v2, and v3. This review is for the V3. It pretty much does the same as the other versions, but is compatible with more things and has a much better screen. I use this with IFTTT and many other home automation products, and it works very well. Onyl reason it is not 5 stars is because they do not make remote sensors as with Ecobee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to have control of the temperature from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed two today and I have zero experience with handy work. It was very straight forward and Nest support easily helped tell me where to put two wires whose labels didn’t match the Nest stickers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Thermostat - Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should get a Nest Thermostat!! This thing is awesome, the Home away assist saves you money, and it really does pay for itself. 5 stars

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality of life improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way easier to use than a standard programable thermostat. The app is sometimes weird about detecting my home/away location but otherwise it's been great. If you can get the ComEd rebate it's $75 off too, which was awesome. Can really help with energy savings in general.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST ONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had different types of smart thermostats... but this one is so easy to install and operate especially with my google home!!!! i just love it especially how it uses the GPS with my phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its hard to compare the NEST with the thermostat that it replaced. They both do the job but I love the ease of scheduling and remote access of the NEST. In fact I may get a 2nd unit for my upstairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my NEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing product! Keep your home fuel bill low with the Nest thermostat. Love the features, use of iPhone or smartphone ease of use! Great product, will save you money in your pocket!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many years of using a Honeywell T87 mercury switch thermostat, this was a huge step up! They seemed to have thought of everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks and works awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remotely accessible, sleek looks, easy to follow installation instructions, and best of all, how it can save you monies!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent thermostat, but a bit buggy out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had to do it all over again, I probably would have gone with the ecobee 3. Here is my story. After purchasing the thermostat from a nearby Best Buy store, I contacted Nest tech support to verify the proper connections were made. After they asked me a few questions, they direct emailed me a diagram, and it was followed to the letter, The system appeared to be working, but had a problem getting consistent cold air - the heat was also engaging when it wasn't supposed to (the outside temps were in the 90s). I called tech support, and they said the base plate that is mounted to the wall must be faulty. I was one day outside of Best Buy's return policy, so they sent me a new base plate at no charge. I still had the same problem. I had a qualified AC tech come out to the house the tell me the diagram from Nest had the wires hooked up incorrectly. I was a little disappointed this was not found on initial contact through the chat support nor on the one hour follow up phone call I had to make. I also wish it had Home Kit support through my Apple products. I would recommend to a friend, but would add a word of caution with proper connection to their system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every day use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use, set it up on your phone, tablet, or the nest itself. Screw driver comes inside the box with instructions and you can watch videos on your phone if you need more assistance. Great set up!

    I would recommend this to a friend