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Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 301 Showing 6,001-6,020 of 16,026 reviews
  • Rated 5 out of 5 stars

    Definitely a money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a smart thermostat and after research of the top two I choose the nest. Easy install and easy set up. Definitely worth the money and seeing a savings already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product Easy to Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience and ease with which I was able to install this product. Instruction were clear and easy to follow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Stunned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has truly already payed for itself in full! I absolutely love my Nest Thermostat and would HIGHLY recommend it for older homes. My power bill dropped around $80 a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The fact that learn behavior is fantastic. Easy to set up and to pair with Alexa and wink 2. The Nest application is friendly use. Im really happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun knob

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so fun! I just love turning them! My cat froze to death and I spend $47893 on my electric bill everymonth….totes worth it tho.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great concept - needs improvements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two Nest learning thermostats and so wanted them to work. After 6hours of customer support, my home was deemed incompatible, due to a C wire. Home is less than 2 years old. Fan would not turn off and nest face would not charge. Nest customer service was fantastic. However, i do believe; Nest needs make some minor changes to make the unit more compatible. They offer to reimburse for the cost of a C WIRE install, with a limit of $300. Since i needed two units installed (C wire) the cost was way higher. With the price of the nest, i didnt feel the investment was worth additional costs. Was sadly disappointed and let down. If nest is offering to assist with Cwire install (up to $300), Why not upgrade the product (allow for batteries) and or add an adapter which incorporates the C wire (like ecobee). Nest can do better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, excellent and smart learning device! Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing . Love it .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just so owesome . I can be anywhere and check the status , lower it or set it higher right on the app. Very modern and amazing looking .. motion feature is pretty cool .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful product. Took a few minutes to install and setup. Love the fact I can turn it on and off from my phone. Check the temperature, also it let's you see how to save energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Nest Customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Saves a lot of changing the temperature settings. Provides programing ability for an antiquated boiler system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to access from your phone. If you live in an area with high temperatures it’s a good device to protect your home from faulty air conditioning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a fraid to install this by myself at first. I read and watch a lot of reviews and how to install this. I would recommend to check compatibility first before buying. My house had a White Rodgers manual (with mercury) thermostat. I checked my wiring first (turn the furnace/ AC first) the morning before I went to Best Buy, then checked the compatability of wiring through Nest website. Took me less than an hour to install and loving it already. Will see how much it will save us. Also, received a (free) Google Home Mini with it and they work perfectly!! Reminder to please recycle mercury-based thermostat properly. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love, love, love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and easy to use via the app. It’s great to see the thermostat make adjustments as it learns our family’s behaviors. Looking forward to the savings!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a honeywell thermostat and went with the Nest, I love it. The app is great and it ties in to your google nest ecosystem. Simple and easy to use and install yourself as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Christmas present so we haven't got it installed yet. Hopefully it will take care of all our needs. Easy to add to Google Nest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for your home. I can use the app easily and the install was super easy and the best part you can get rebate off your bill for gas and electric

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A step towards having an efficient smart home!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for DIY'ers. Installation is simple. Nest app walks you through step by step. Just purchased recently but really happy with my Nest products purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best item that you can change your home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and easy to control your home from in and out side where ever you are at

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in the tech space and it's always nice getting my hands on a new piece of tech. I had an ecobee before the Nest and while it does have remote sensors it does not have the vast support of third parties and their devices. The Nest has the "Works with Nest" network giving it many more options then any other product in the space. I have yet to have any issues using it and have seen about a 11% saving in my cooling bills, living in Phoenix. Mainly because of the auto away feature that is nice for people who are away the majority of the day. No real setup required and the auto learning takes effect after a week, at which time you don't even have to think about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking at smart thermostats and settled on this one. It’s compact yet powerful with easy setup. I can control it remotely weather home or away.

    I would recommend this to a friend