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Customer reviews

Rating 4.7 out of 5 stars with 16028 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 503 Showing 10,041-10,060 of 16,028 reviews
  • Rated 5 out of 5 stars

    Amazing thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It learns within a week all your habits and it is really easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is incredible easy. And you will save money immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DIY for practically anyone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grear product, perfect guidlines demostrated on youtube and installed it myself, doing it step by step and properly will take extra time but well worth it for peace of mind and saving money by not paying a Tech come out and charge hundred or so dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing wish I had a upstairs unit so I could get another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of this 2 month ago. It’s working great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest great investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, and I am very happy I made this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Excellent product by Nest i am very Happy with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to install and set up. It has made life easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest for home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is doing exactly what I expected it to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got incorrect advice the first time any had to come back and get the more expensive model

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Next Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he Thermostat works fine but the distant of effectiveness is rather short. I was led to believe that its effectiveness would extend beyond the house. Crew who installed it found it was a little difficult to get it paired to the phone. All is well that ended well.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, MarvinCohen. Thanks for posting a review about the Nest Learning Thermostat. We’re sorry to hear you had a difficult experience with the setup, but we’re glad it ended well. We hope you’re getting the most benefits out of its smart features. And if you come across any challenges with the performance along with the features of the thermostat, feel free to contact us here and we’ll do our best to help: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Heated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and is excellent in a family home. Keeps everyone satisfied.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save yourself money, time and a few headaches

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes with a 2 year warranty (unless changed now). My thermostat decided to not turn on the AC anymore or for a brief 20 seconds. The thermostat would then reboot every 1-2 minutes. Unable to hold a charge from its base. I had an HVAC friend come out and explained what the issue is and it needs to be replaced. Google will only accept an invoice with a full written explanation of what is wrong with the device before returning it, or reinstall it to 'troubleshoot' with them. I know the problem, I don't want to reinstall something that won't work. For safety reasons I would suggest the same for you. They would be unable to diagnose anything else even if it were reinstalled. Honeywell was my next purchase since I had no working thermostat. So having to pay for another thermostat while trying to get this resolved makes this even more of a headache. So fair warning to you all. If you want 4 hours with their tech support that still won't fix the situation (awaiting a call back in 24 hours) and their senior tech support person said they will tell me the same thing she is that they won't help me. Save the hassle, get a Honeywell or some other brand that will actually back their products.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Paul, thanks for taking the time to let us know about your experience with the Nest Learning Thermostat, and with our support team. It’s unfortunate to learn that you ran into these issues with your thermostat. We can see how difficult this has been, and this is not the kind of experience we want to share with you.

      We request for your patience as we’re working hard to resolve your issue as soon as we can, and as we may need to verify the issue in order for us to come up with the best course of action. We’ll use your feedback to help us improve on how we handle cases with care and efficiency. If there’s something you wish to add that may help us about your case, please feel free to visit us and share with us your most recent case interaction number here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great energy savings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great energy savings and very cool looking device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such an amazing thermostat that every household must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product for the easy install, easy setup and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We should’ve bought it earlier!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hesitate to purchase it as we highly doubt that if it’s necessary? We’ve been using it for two weeks and we love it so much! It automatically changes to “away Eco mode” once you leave home, and turn on heat when you’re close by home. Your home is warmed up once you arrive. It’s so convenient! We love it so much and strongly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to control my house thermostat while away from home. I'm not impressed with the learning mode; it doesn't have enough options to be useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, much better than the traditional programmable thermostat. We didn't realize how different our family schedule was day to day, this allows us to set a schedule, and safe money, at a very minute level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the smart home fan. Works as advertised and easy to install.

    I would recommend this to a friend