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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 505 Showing 10,081-10,100 of 16,031 reviews
  • Rated 4 out of 5 stars

    nice upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the older gen and it was fine. Got this for my mother and have already had to have it warrantied out a bunch of times for changing the temp on its own. You could watch it move the temp by itself with no input and all the "smart" features turned off. You could also watch the temp it thought it was bounce up and down. The replacement has been ok, but I am hoping later software updates fix what is wrong.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Alex, thanks for sharing your valuable feedback about the Nest Learning Thermostat, and we’re sorry to hear that you had issues with its temperature changing on its own.

      The thermostat changes its temperature automatically due to some factors like, schedule, learned habits (auto schedule), and Home/Away Assist which makes your thermostat go to ECO mode. You have an option to use it as a traditional programmable thermostat. You can manually set the temperature and create your schedules for the thermostat to follow. Here’s how:

      With the Nest app:
      - Open the Nest app and select your Nest thermostat.
      - Select Settings and then Auto-Schedule.
      - Tap the switch to turn it off.

      On your thermostat:
      - Press the ring and choose Settings and then Nest Sense and then Auto-Schedule and then Off.

      We also suggest turning off your Home/Assist, and clearing the existing schedules by selecting Settings, > Reset, > Schedule > Reset.

      We’re hoping this issue will not happen again, but if you’ll need assistance or if there’s anything we can help you with, here is where you can contact our dedicated team: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have a thermostat learn your routine and adjust accordingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I no longer have to walk to my thermostat. Enough said :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s already saving me money. It was also very easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I have 2 one for upstairs and downstairs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Smart Home Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Thermostat is a great smart home addition. Pros... ease of installation and app is good. Con...it’s not HomeKit compatible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. My favorite feature is the ability to control it remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I love being able to control the temp in my house from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can adjust temperature from my bed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I can adjust thermostat before I get home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Love this product and highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Love this product and highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup.it can connect any smartphone to set temperate.i love it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to install, wiring took 5 minutes. Setup was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can control my A/C from anywhere in the world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I needed it to do and easy to use. Bought one for my parents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 20 minutes to install. Another 10 minutes to program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love this thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS THERMOSTAT IS EVERYTHING WE HAD HOPED FOR AND IT IS SO EASY TO PROGRAM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install in little to know time. Easy and family friendly to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to control, app works well. Aesthetically pleasing. Was on sale which helped make my decision. Eyesight feature is really convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It made a big difference in how to control temp in my house.

    I would recommend this to a friend