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Customer reviews

Rating 4.7 out of 5 stars with 16028 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 532 Showing 10,621-10,640 of 16,028 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, user friendly. Would absolutely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is almost the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted to give this 4.5 stars as this was a replacement for the original purchased less than 2 years ago. This time I bought the protection. That being said, it’s a great thermostat for the environmentally and financially conscious people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for home.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I was skeptical at first but in the first three weeks it shows my estimated electric bill has already dropped $40. I love the geo fencing feature so it automatically adjusts the ac for me when i leave my neighborhood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best purchases of the year. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a little tricky to set up, but no more than any other thermostat. Once its set up its awesome, love the smart functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has made our life easier. I think everyone needs one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart product to get comfortable home temp cheaper!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool beans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot, it's pretty easy to set up & looks goid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue setting up one of the thermostats but tech-support was incredibly helpful, trying all solutions over a span of several days. It turned out my condenser coil was leaking and therefore not cooling, which of course was not a Nest issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great nest thermostat 3rd gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great nest thermostat 3rd gen work very good well down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievably great in its simplicity. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enhanced Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has helped me to manage the climate control in my house quite easily. It took a little getting used to, but now it is a part of my daily routine. Definitely an improvement on my prior thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    simplifying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Works well with various devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ac thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    %100 excelentissssssssssssssssssssssssssssssssssss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So cool. I can turn my ac on and off with my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use and set up beautiful interface

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nest is GREAT! Support is NOT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start, Review is 1 star because 24/7 support is not 24/7. Still waiting on a call back and email response. Phone call disconnected after being on hold for 25 minutes. Now, as for Nest, it truly was quick and easy install. My issue was a blown 3A fuse in my HVAC system giving a E74 fault code for no power. The Nest data had me doing all kinds of steps to resolve before saying I needed to contact support. Well, house dropped to 56 degrees over night so I couldn’t wait. Busted out my HVAC manual to decipher an LED status code on unit which directed me to a fuse blown. Replaced fuse for $3 myself and Nest working great with Alexa and Siri across all my devices. Bottom line, unit is great, works well, looks nice on wall. I’d recommend it. If you ever need support, hopefully you’ll have better luck. It isn’t 24/7 unless they count the application with troubleshooting steps as “support”

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear about this experience you've had when reaching out to our support. Our phone support is 24/7 however we're experiencing an influx of calls due to new installations and the changing seasons, so there may be some hold time before reaching someone. Nest

  • Rated 5 out of 5 stars

    Simple device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple install. Easy use. Aesthetically pleasing. Use this to change out a thermostat that was installed when the house was first built in 1980s. Best minor change to simplify my life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why did I wait So Long???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have contemplated purchasing these thermostats for my home for about 2 or 3 years. Now that I purchased 2, I ask myself, "why did I wait so long?" Honestly, the price is why I waited so long, but now that I have them I love them and truly feel like they will end up paying for themselves in the long run (through saved energy cost).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great my whole family love it. Thanks

    I would recommend this to a friend