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Customer reviews

Rating 4.7 out of 5 stars with 16028 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 537 Showing 10,721-10,740 of 16,028 reviews
  • Rated 5 out of 5 stars

    Detected issues with my furnace!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and it immediately detected problems with my furnace. Called in a repair man and found it had been overheating. Saved me from a major repair cost in the future! Pairs well with Alexa, the only thing I'd like is if you could ask Alexa the current temperature inside, although this could be something addressed later.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Little Overpriced

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with it. I have had no issues whatsoever. A little expensive but it's fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how I ever lived without this!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bring on the savings!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new thermostat. I usually forget to change the settings on mine before or try to remember setting timers and all. This learns when you come home and adjusts accordingly. I can't wait to see this year over year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little thermostat !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it should although the instructions are lacking in clarity. It was not difficult to install but the programming confused me. Pay the extra and get someone to do it for you and explain how to use it from there.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi BusyMom, thanks for sharing a review with us about the Nest Thermostat. It’s unfortunate to learn that the instructions are lacking in clarity, and we’re sorry for the confusion it has caused you.

      Your Nest Thermostat has many settings to help you feel comfortable in your home. Hold temperature can maintain the current temperature or any of your presets. You can also set temperatures with a swipe of your thermostat’s touch bar. Nest Thermostats don’t have a touch screen. You can use the touch bar on the right side to control your thermostat. Swipe up to raise the temperature, swipe down to lower it, and tap to confirm. The display will show you how many minutes until your desired temperature is reached. Or you can easily control it even when you’re not at home using the Google Home app. Learn more about how to control your thermostat here: https://support.google.com/googlenest/answer/9248184

      We appreciate your feedback as it helps us improve our products and services, including our help sites. If you come across any concerns with using the thermostat effectively, please let us know anytime here and we’ll gladly help: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thermostat and it’s easy to install, set up and use. Makes controlling your temp from anywhere extremely easy. My wife and I installed and immediately started seeing savings by using the away function. We have these also installed in our parents homes and they love them also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Nest thermostat. It looks great, I have the black one. It was easy to install and syncs with all of my other home automation equipment easily, i.e., my Hue lights and Google Home devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The nest thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this seems pretty neat. It’s adjusting the temps to how we normally set it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but could be better. Not very compatible with m other Nest, it resets the one in the basement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    heat me up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my new thermostats. set temps easily and saving money now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You will not be sorry you bought this guy!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wondering where this beauty has been all my life. My other thermostat definitely overworked my furnace. Since installing this guy my Bill has gone down and my temp has maintained an accurate level. I love that I can adjust accordingly when I am away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to Smart Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using the Nest Thermostat for a couple of months now. Easy installation. Easy setup. Works as advertised. I have Echo and can adjust just with voice or by the app if I am away from home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest 3rd gen Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Still letting it learn in the home so we will see if the savings is there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good product product from Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work the way I expected u can control the AC and the heat through your phone , even setup and everything is very easy too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good idea if it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 3 of these units. One for each floor of our home with a thermostat. Installation was easy and the display was great. The problem was all thermostats kept going offline. We spent a considerable amount of time with Nest support and they couldnt figure it out. We even had our internet service provider come out. In the end, they never would work so we returned them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and a great product. The only downfall is you need some darn good wifi otherwise it falls off line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy pesy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and very functional for my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice and innovative product. The look is nice as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple of thermostats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While not the cheapest it is the nicest. Works well enough and always get comments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Pick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried the Ecobee3 and this guy totally tops it in my book.

    I would recommend this to a friend