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Customer reviews

Rating 4.7 out of 5 stars with 16028 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 540 Showing 10,781-10,800 of 16,028 reviews
  • Rated 5 out of 5 stars

    Amazing and Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and lowered my costs for utilities!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home Automation at its best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enjoy the features as it was easy to install. Syncs easily and the wife loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a vacation rental property, and it works great. The Nest allows me to adjust the temperature when I'm away and program times. I even for a rebate from the electric company for buying one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still trying to learn how to use it but once I have some free time I will catch up with reading. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was very easy to install and is very easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought that the thermostat was very easy to install. Very useful to see the energy usage, no comments yet on the learning aspect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT thermostat, bought it as a Christmas present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Works perfectly and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't find a better product out there.............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It learns by how you set your temperature while you are home and whats really great with the nest app you can control it from anywhere as long as you have a Wi Fi connection. Set up is easy also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome, after installing this thermostat I never touched the thermostat again it is automatic it changes from heater to A/C by itself I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than my previous smart thermostat!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thermostats finances just changed. Great thermostats very easy to use just had to return for personal reasons.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Can control temp from app, only issue is with connecting to WiFi is a pain. Disconnects frequently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Drives me nuts, but it does work. Mostly

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a love-hate with this. It does work, but it is a real pain to adjust all the time. It is not like a regular thermostat. It keeps going on "eco" which I do not have it set to do. So in my hot FL home I come home to stuffy. Or hot at night. Wish I had not bought it. But to change is going to cost me a lot from an electrician.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Cat1, thanks for sharing your experience with using the Nest Learning Thermostat, and we’re sorry to learn it's an inconvenience for you.

      The thermostat changes its temperature automatically due to some factors like, schedule, learned habits (auto schedule), and Home/Away Assist which makes your thermostat go to ECO mode. You have an option to use it as a traditional programmable thermostat. You can manually set the temperature and create your schedules for the thermostat to follow. Here’s how:

      With the Nest app:
      - Open the Nest app and select your Nest thermostat.
      - Select Settings and then Auto-Schedule.
      - Tap the switch to turn it off.

      With your thermostat:
      - Press the ring and choose Settings and then Nest Sense and then Auto-Schedule and then Off.

      We also suggest turning off your Home/Assist, and clearing the existing schedules by selecting Settings, > Reset, > Schedule > Reset.

      If the issue persists, we’d like to learn more about your personal situation and figure out how to provide a better experience for you. You can communicate with us anytime using our contact channels found here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    This is the best for someone who forgets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can control the temperature from anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Nest products!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned one of these before so when I moved it was high on my priority list to install one in my new home. Saves money as it learns your habits of coming and going. Easy to control form the Nest app when you’re away from home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super easy setup!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Good UI Easy setup stylish Cons: No included temp sensors like ecobee. Would be a great value add.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful! it is very easy too install and to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is simply amazing and worth the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to install and easy to program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the available ComEd ($100) and Nicor ($50) rebates this thermostat is not much more expensive than a standard programmable thermostat. It was simple to install and easy to program. Unfortunately we are in between seasons here in Illinois so I can't attest to the actual cost savings of the learning features just yet.

    I would recommend this to a friend