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Customer reviews

Rating 4.7 out of 5 stars with 16028 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 544 Showing 10,861-10,880 of 16,028 reviews
  • Rated 4 out of 5 stars

    Easy to install and set up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The online information for set up and determining system compatibility was useful. It’s an easy install. I don’t like the mounting plate (needed so that I didn’t have to do a wall patch), as it is a different color than the decor I chose. It doesn’t have a “circulate” function like my old thermostat, but there are enough added features to compensate. (The green recommendations are nice.)The iOS app allows some additional customization.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The fried thermostat,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat was installed, and then taken back out because it would not work with my furnace . When the worker was putting my thermostat back in, he touch the black and white wires together that destroy it. At this time I'm waiting for it to be repaired.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Brownpig2011, thanks for taking the time to share your feedback. We regret to hear that the Nest Learning Thermostat didn’t work with your system.

      The Nest Learning Thermostat works with 95% of 24V heating and cooling systems, including gas, electric, forced air, heat pump, radiant, oil, hot water, solar, and geothermal. You can check your thermostat wiring using our compatibility checker: https://store.google.com/us/widget/compatibility/thermostat

      For further assistance, our support team is always here to help. You can reach out to us using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My First time i buy this thermostat and It so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, exactly what I needed. works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it looks and also how I can operate using my phone & my amazon echo. Good product for home automation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, integrates with Nest fire detectors and looks great on the wall. Sophisticated software but easy to program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Location/home away doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't get the location/home away from home to work no matter what I do. All other features work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Nest Thermostat to replace an Ecobee that went bad. It was easy to install the wires since I was already familiar with what wires I have. My only improvement suggestion would be I wish Nest would let the body of thermostat click in or something to the base. I had trouble getting it to fit in. Since then then it has been great. App is also easy to use. I wish the setting of a weeksly schedule was more easy to customize. For those that are considering a Nest versus an Ecobee thermostat, I received a replacement Ecobee under their 3 year warranty (mine worked for about 30 months), I did not install it because their technical support was horrible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to install, very good support from Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still experimenting with the nest unit. It seems to be high quality and well developed. I expect it to perform well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat is easy to use and has a lot of features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves Money - Time, and it's Fun!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with Alexa! I love that I can tell it to get cooler or warmer from any room and it just does it! It can tell when we're not home and adjusts the energy use of our unit - bonus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one in it’s category, The standard in smart thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this thermostat and have had a amazing experience! We recently went on vacation and forgot the reset the thermostat causing out AC to run excessively. I was able to go into the app and change the temperature remotely! Saved a lot of money and frustration!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a great investment, the Nest works perfectly, even with older systems. Love the integration with Amazon Echo and the Nest app works great from my phone. Nest customer service is awesome, they helped me work through integration issues with an older heat and a/c system and an incompatible router issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote heat/cool control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the application! Remote control is so easy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family absolutely loves this thermostat especially with the smart capabilities. It helped us lower our electricity bill with this first month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for lowering energy bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this purchase. Very convenient to control from a smart phone with “Home” or “Away” feature and to change from heat to cool as well as adjusting temperature. Smart phone control is especially convenient when you leave the house in a hurry and forget to adjust the thermostat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good looking gadget but once you install it on the wall...the cover that comes with the nest looks awkward..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for an energy saver, this thermostat will help you get there. I tried the Ecobee but had better luck with the Nest. Glad I got to try them both before fully committing. The Nest has brought my power bill down about 12% and it pays for itself in 8 months for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save on electric

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is the best purchase that I have made in a long time. I recently moved into a new place which was twice as big as big and with the use of the nest thermostat I was able to keep my electric bill very close to my old bill. This product keeps track of when we are home and away and adjusts accordingly.

    I would recommend this to a friend