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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16030 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 545 Showing 10,881-10,900 of 16,030 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second one. We had one in our old house and it stayed when we sold the house. I like the idea of leaving the heat off when no one is home and yet never walking into a cold house. It's also great for letting the house be cooler while you sleep and warmed back up when you are ready to get out of bed in the morning. If you think it's too expensive, consider the money you'll save on your heating (and cooling) bill. Also, there are rebates that most gas and electric companies give for sending them a copy of your receipt usually $100. So after the rebate and savings along with being more comfortable it's well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Perfect for a cabin so you can set temperature before you get there or if you forget to turn it off when you leave it will self adjust. I bought two

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the nest to help out with the electric bill we are a busy family always on the go it works like a charm we are in and out all day and it definitely helps with the electric bill and also is nice that when you leave it turns itself down or up depending on the weather

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat smart thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built thermostat that will definitely save energy charges over the years. Adapts to the patterns on daily basis and auto-shuts off or goes to eco mode when you're out of the house. Display is sharp, and app integration is smooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat is easy to use and has a lot of features

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The fried thermostat,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat was installed, and then taken back out because it would not work with my furnace . When the worker was putting my thermostat back in, he touch the black and white wires together that destroy it. At this time I'm waiting for it to be repaired.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Brownpig2011, thanks for taking the time to share your feedback. We regret to hear that the Nest Learning Thermostat didn’t work with your system.

      The Nest Learning Thermostat works with 95% of 24V heating and cooling systems, including gas, electric, forced air, heat pump, radiant, oil, hot water, solar, and geothermal. You can check your thermostat wiring using our compatibility checker: https://store.google.com/us/widget/compatibility/thermostat

      For further assistance, our support team is always here to help. You can reach out to us using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Smart(er) home Thermo option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really researched a lot of other options available for Smart Home thermostats, but so far we've enjoyed our Nest. This was a Christmas gift as we transition to more Smart Home electronics. Very easy to setup and simple operation. The "learning" feature is a little hit or miss. Any changes out of the typical settings seem override previous settings. So overall, I don't think it has saved us much money yet. I do like the ability to manage the thermostat from my phone app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works exactly as described. Although I hired someone to install, after seeing the process I believe I could do it myself. There are YouTube videos to assist as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this thermostat because we can control it via our smartphones or tablets. It's very convenient since we don't have to physically go up to it to keep changing the temperature. I also love the fact that it senses when you're away and it goes into energy savings mode! Great product, design and features!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using this a few weeks now and like that I can control the temperature settings from my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned scones for nest. While it doesn't have as many features, it works well, which is more than I can say for ecobee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thermostats finances just changed. Great thermostats very easy to use just had to return for personal reasons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Thermostat Around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed a Nest when they first came out years ago, however was gifted a different manufactured one a couple of years ago and thought it was too difficult to configure and very little energy savings. I then purchased the 3rd Gen Nest and absolutely love the changes they've added.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves Money - Time, and it's Fun!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with Alexa! I love that I can tell it to get cooler or warmer from any room and it just does it! It can tell when we're not home and adjusts the energy use of our unit - bonus!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and online assistance. Setup also very easy. Still trying to figure out away temperature set up on phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I expected!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My heating bill was way to high and after I switched to the nest it cut it by 40%. I was nervous about it being more expensive but it will easily pay for itself in a couple months. Highly recommend you will not be disappointed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to control temperature

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was good to control temperature from the phone, also can use it with google voice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nest thermostat. Able to control the temp through you phone. Love the learning feature. Only drawback was I was unable to claim the $100 rebate as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Will be able to set temperature from Florida, Always a worry as to what the temp is at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest 3rd Gen Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't really get to compare this vs the 2nd generation but just like all newer things, it has some upgraded chips I'm sure. Outside of the hardware, this is really great. We get to control the thermostat from our cell phones. Multiple cells. Also the eco feature is awesome. When you're it hoe just set to Evo me it will turn up/down temp to your desired temperature. It was a great buy as well because our local electric company was giving rebates for upgrading to a smart thermostat. Make sure to check their website to see if they offer such rates. With the rebates from electric company I will in return get over half the cost of it. It was a win win situation for us.

    I would recommend this to a friend