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Customer reviews

Rating 4.7 out of 5 stars with 16028 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 547 Showing 10,921-10,940 of 16,028 reviews
  • Rated 5 out of 5 stars

    Great thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic device! Easy to install and easy to set up daily schedules. Feel to hot or cold? No need to get up. Just open the app on your phone and adjust from the comfort of your couch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is best!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We now have a total of 5 Nest thermostats installed in our rental units and primary residence and they are a great way to manage utility costs when no one is home. Some states offer rebates for installing Nest, so be sure to check with your utility company.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Think they tried to make this too smart.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice thermostat but we could never get the smart features to work correctly. It is supposed to learn you habits over time and then start adjusting itself to your schedule. This seemed to work somewhat when we first got it then it recently started to constantly put itself into eco mode. A quick search shows that many people are having this issue. Our thermostat is in an area that we never pass by so we never trip its sensor to let it know we are home. We adjusted all of the setting to try to get it to stop switching to eco mode on its own, including turning off all triggers and sensors and even turning off Home/Away Assist which should stop it from automatically going into eco mode. Nothing worked, it still would go into eco mode on its own after a few hours of manually changing the temp. The only thing that stopped this was for use to connect our phones to nest and turn on location so the nest knows when we are home. The only other option we did not try was a factory reset, but others have said this did not work for them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a very easy setup and to have it start to work. the energy reports that I get every month help. went on a trip was able to turn the heat up right before we got home. to a warm house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unfortuently Had To Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking forward to using the Nest but my new HVAC equipment was not compatible. Make sure you check before opening the box. The instructions are on the outside of the box. Their customer service online was excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool toy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my dad for Christmas. I haven’t used it yet but from what was explained to me it seems really easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing purchase!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased our next with gift money! We then turned around and got an energy rebate of $100. The app functionality of it is amazing and being able to compare each day the usage is priceless! Best money spent and look forward to seeing the savings! We would love now to purchase more Nest products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Effective energy saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is great and easy to use. The installation required some technical support because the instructions were not clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 3rd one it's great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my third purchase of this, works great have to fine tune configs to your liking before getting used to but not a bad thing it's just how it's designed to learn your temperature trends. at times we'll find the heat goes off when we turned on but this was because of the auto scheduling it builds after the first week so after this time you can turn off scheduling and it will work manually to your control. again not a bad thing just how it's designed to work. I have 2 separate zones in my home and use one app to manage both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat was really easy to set up and use. Works with my other smart devices in home. Must have a smart phone and a wireless network to take advantage of all of it's features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No wonder it is told smart learning thermostat bcuz that's what it does. It learns & adapts to your likes with environment to automate. Bought 2 of these on Black Friday as i have 2 level HVAC. Highly satisfied with this product and recommend to everybody. Get it when it's on a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A smart thermostat is a must!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having control from your phone has to be the greatest thing you can do for your household heating and cooling. I love being able to monitor how much energy I’m using. pays for itself with energy savings in a short span of time. A must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this device for a few weeks and I feel great about it's potential. The first bar graph report I received indicated a energy savings in excess of my expectations. If this keeps up, and there is no reason to expect less, I'll save enough to buy a Nest camera for added smart home value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best smart home product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is best product I have ever seen. Very user friendly. I can change it from my bedroom upstairs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great smart home product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest is easy to install and easy to use. Being able to set or change the temperature when I'm not home is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smartest decision ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It learns fast, it sets it self after, then you get to enjoy a life of a lower cooling bill and not having to get out of bed at night when your hot to turn the ac down. And also my favorite feature of cooling the house down when heading home from work so I arrived in a nicely chilled home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest learning Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second nest thermostat. I recently added a new furnace with zones and alternate heat and cooling and this thermostat works well. I love having all my zones side by side on my phone. So far I’m satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google Learning Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how easy this was to set up and get installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it a lot made y life a lot easier and saved some money on the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the app controls. Also a step above my former thermostat that controlled heat and cold separately.

    I would recommend this to a friend