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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 555 Showing 11,081-11,100 of 16,029 reviews
  • Rated 5 out of 5 stars

    Excellent for tech savvy and not so tech savvy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Thermostat is a great tool. Learns when you are home and away and adjusts the temperature. Nice that you can adjust it from your phone as well. For those that aren't too tech savvy it looks like a very simple thermostat that is easy to see and adjust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most amazing thermostat you will ever by

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermometer so amazing I just cut my bills down in the first two months I like how it’s smart and it knows when I’m home and not automatically goes down to save an Econ mode

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design and the economy it gives you. It learns when you left home and save the AC.... Easy to install and if needed they have a great support team to help you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Smart Thermostat!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This nest thermostat has made managing our home temperature a breeze. We have noticed our electric bill lower since it’s purchase. It also works with Alexa as well as good google.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall nice interface and easy to use. Getting used to a smart one is tricky. But works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read reviews on smart thermostats probably for about 6 months before actually deciding to purchase one. First I had to make sure I was getting one that would work with my AC unit. I finally decided to get the nest and I am glad I did. As someone who has never installed something like this It was easy and the follow-up system check ensured that everything was connected properly. I have it connected to my Google Home unit and feel like I am no longer in the dark ages. I am also seeing the savings on my heating/cooling bill, which will have paid for the cost of this unit in about 5-6 months at the rate I am going.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great thermostat, easy to install and app is great. easy to use and adjust Temp from anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. It was very easy to setup. My system had a Y, G, W, and RH wires. After plugging them in while watching the Nest install video on youtube, everything booted right up on the first try. The app works very good. There is no lag when setting a temp on the app and it changing at my house. I love the fact that it turns off the heat or the AC unit but keeps the fan running for a Little bit longer to keep push the air. This saves on the bills but it keeps doing what it should. Over all I would recommend this to anyone looking to get a WiFi enabled Thermostat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation and set up too about 20 mins. Love all the features. Hope to start saving money soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the Nest, simple to use and control remotely. Needed help installed, called support, they stayed on the phone till it was installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and install!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a two wire connection for the thermostat. Bought another brand that required three. Device gets power from wires you connect...no batteries! Easy app control!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only probably we found out that if your wifi is down it won't work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking, convenient. I still strugle into knowing some things about temp adjustment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech to improve life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I nearly bought nest thermostat on four other occasions, but inevitably put it back on the shelf. I am glad to say I did finally buy it and really do believe it's worth it. If you're a data geek or just simply love the convenience of adjusting the temperature from your bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    google nest

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We waited to purchase this product and it was worth the wait. Easy to install and connect and program.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Breaks Every Year

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in 2016 and had it professionally installed to connect to our heat pump. In 2017 in the summer, it failed to pump out cold air and kept pumping out hot air. Nest (at the time) sent a technician and fixed it. In 2018, same problem, but this time they said the unit was defective and provided a replacement, great! In 2021, it's happened again, and google was only willing to troubleshoot online and isnt willing to send a technician or cover any costs. It's a very nice looking piece of junk. I bought another one in 2020 for another part of house thinking the issues were behind me. They werent.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very convenient,easy to use,easy to installonce it gets used to your schedule

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of the season. It is very user friendly. This thermostat can be controlled by iPhone or android. Saving on utility bill.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great compatibility with different heat pumps

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited number of heat pumps supported. If you have a Bosch or plan to get a unit installed, don't get this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nest2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it but we're having Geek Squad come to install/linknto cell phones. We got 2 and are having trouble getting them linked.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Rivers13. Thanks for the feedback you provided about the Nest Learning Thermostats. We appreciate you love them, but we’re sorry to hear of your experience with the installation and setup.

      A range issue or wireless interference can cause your thermostat to disconnect from your Wi-Fi. Sometimes it may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away. You may also check for objects such as mirrors and refrigerators between the thermostat and your router as these items could block the connection. For more help, read Troubleshooting Wireless Interference here: https://support.google.com/googlenest/answer/9276282

      Also, connectivity issues may occur when your system wires can't deliver enough power to keep the thermostats charged up. The thermostat uses the voltage from your system’s wires to keep its internal battery charged, so if the power from your system is insufficient, the thermostat will run on battery for a while but will turn off features like Wi-Fi to preserve battery life before it must turn off completely.

      In the event additional help is still needed during or after the Geek Squad visit, please let us know here and we’d be happy to help: https://support.google.com/googlenest/gethelp Nest