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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 557 Showing 11,121-11,140 of 16,029 reviews
  • Rated 5 out of 5 stars

    Easy to use and set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first of my smart-home updates. This is easy to install using the NEST app and after learning our habits for a week works flawlessly. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat done Right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Google thermostat is a great addition to the smart home setup. I’m sure you’ve read the pros and cons already so I’ll spare you. If you’re on the fence and already have a smart home setup this is the thermostat to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this Nest thermostat! I am able to turn the furnace on or off through the app and I do not have to get up to do it. No walking down the stairs. I am still learning the thermostat and all it has to offer but so far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from the Ecobee. I like how it has the auto-away feature that changes the temperature when I leave the house. Has everything you'd want in a Smart Thermostat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, installed two Nest thermostats within 30 minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well for what I need tight now. There could be room for improvement though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an older Nest and it was worth it ! Bigger brighter display and seems to connect and respond better within the app. Learned my schedule within 4 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just this past weekend I left for the weekend and forgot to turn it out. NEST was auto off within the hour when I checked my phone to turn it off that way. I haven't gotten a bill yet but I suspect I will be saving quite a bit of money and it will pay for it self soon enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No better thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest has definitely changed the way I view thermostats. Install wasn’t difficult, but I highly recommend taking a pic of current wiring before install. Once installed, the temp has remained constant and can’t wait to see the savings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A real energy saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had our thermostat installed for just over a month and love the home/away assist feature to help regulate our temperatures. Both me and my wife work during the weekdays, and this has saved us the hassle of adjusting the thermostat prior to leaving for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to put in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to figure out the wires from my old system and when I could not all I had to do was hit chat take a picture of my wires with my schematics and Nest Support was able to help me at 10 at night to email me where my wires had to go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not compatible

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know, because it's not compatible with our wires.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t be afraid to tackle this install yourself! My AC company want $400 plus $130 for install. That’s crazy! Bought at a discount of $200 and did it myself! Great features and glad I can change temps wherever I’m at! Great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this installed along with a new Heat/Cool unit a month ago. It is fantastic...it learns your daily routine and automatically adjusts temperature to those times. Also work really well with Alexa...so i can tell her to turn the temp up or down if I need it adjusted.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, it doesnt really isn't worth the 120 or more for the non learning version. My thermostat is at the top of my stairs. So ot often thinks I am not home because i dont walk past it enough. I should have bought the cheaper model.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Thomas, we value your feedback about the Nest Learning Thermostat, and we’re sorry to hear that it often thinks you’re not at home even when you are.

      Home/Away Assist uses data from your Nest product’s sensors and your phone’s Wi-Fi and cellular location data to know when someone is home. For the best experience, make sure that everyone with shared access and control of your Nest products in the app is also using their phone’s location. You may want to change some of your Home/Away Assist settings to help it do a better job. Instead of the thermostat’s activity sensor, you can just use your phone location to figure out whether you’re home or not. To do this:
      - Open the Nest app.
      - Tap Settings icon.
      - Select Home/Away Assist.
      - Choose What decides if you’re home.
      - Select Use phone location.
      Tap the switch to expand the menu. This will show a list of all the people (if you have any) with shared control of your Nest home. While you can check whose phones are being used to help with Home/Away Assist, you can't enable or disable location for any phone except your own. Everyone else will have to change these settings on their own phone in the Nest app.

      - Tap your name.
      - Tap the switch to enable or disable the phone location for Home/Away Assist.

      For further assistance, you can reach out to our support team using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    God But Rather Ecobee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good item. Easy to install, good looking. But it's just not the same as the Ecobee.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Nest product fir a neighbor to help them manage their home temperature remotely. Easy to set up. It appears you can’t set up a nest account now since the Google purchase of Nest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Winter!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to help our home be more energy efficient. These are a no brainer if you are looking to save some cash on your electric bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for scheduling temperatures in your house or set them while you are away from your phone. I do not use the eco function due to it will think you are away if you are downstairs for long periods or time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful addition to any home. I can control temp from anywhere via the app, and I connected it to Alexa so I can be super lazy and have her change the temp! Worth the price... check for energy rebate though, it saved me a good amount!

    I would recommend this to a friend