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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 560 Showing 11,181-11,200 of 16,029 reviews
  • Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nest is the best , if your looking for precise information on your hvac system then look no further. Super happy , not hard to figure out , if you can read then you can set it up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoy know the temperature is a home when I am awa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had thermostats installed by a professional. Seems to be working as intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wave of the future in HVAC thermostats!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Easy Install. Our 3 story home stays at an ideal temperature now with the addition of 2 sensors. The efficiency is also second to none. This is my favorite thermostat, ever!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy setup and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product and look very nice in my house. Price is little expensive but it worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to install And app Is also very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really like this thermostat. It was very easy to install and very easy to use. I really like the app that I can use to control it from anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its tricky

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its modern and sleek. You need wifi or it doesn't work to full compacity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clean, looks nice. Big price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great but I’m not sure it has enough bells and whistles to be worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for it self.!!! Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat knows when to turn on and off because it knows our hours we’re not home. Love it.!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have it 2 years, it is great, but has only one programming for 7 days, it has no summer then winter setting, have to every season re program the week, a real pain. My old one i can switch summer or winter and it remembers my temps

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s A LEMON!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, thermostat easy to use with WiFi once it’s synced up. It faults out for not charging so disconnects from WiFi or RC wire connection broken and my original thermostat is same wire set up and have not had any problems other than it’s not WiFi.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Xxxxxxo, thanks for writing a review about the Nest Learning Thermostat, and we’re sorry to hear of your difficult experience with the performance and connectivity.

      Nest thermostats connectivity issues could be related to power issues, which may occur when your system wires can't deliver enough power to keep the thermostats charged up. The thermostat uses the voltage from your system’s wires to keep its internal battery charged, so if the power from your system is insufficient, the thermostat will run on battery for a while but will turn off features like Wi-Fi to preserve battery life before it must turn off completely.

      Here’s are some troubleshooting steps that might help in the event that your thermostat has connectivity issues:
      - Restarting your thermostat will refresh your connection. You can restart it by going to Settings > Reset > Restart.
      - Unplug your Modem/Router for 30 seconds, then plug it back in.
      - Check for sources of Wi-Fi interference (cordless phones, baby monitors, microwaves, bluetooth devices, wireless video equipment)
      - Check your battery level, press the thermostat ring to bring up the Quick View menu Settings > Technical Info > Power. Look for the number labeled Battery. If the battery charge is below 3.6V, there might be a power issue.
      - If this is related to a power issue, disconnect the thermostat from your Wi-Fi. Check if the thermostat maintains a charge after.

      If additional help is needed, we’d be happy to provide you with real time services and assistance if you can visit us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest 2 Thermostat 3rd gen.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, take pictures of the old thermostat wiring and use the wire stickers to mark where they go first. Voice commands thru the Google home are flawless. Very nice, glad we bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have that pays for itself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a new home and watching our utility bills rise for a while I vowed to change all of that in 2015. I began to purchase LED light bulbs as a start, new energy efficient appliances, and then September 2015 the Nest 3rd Generation was released which caught my attention. I asked my father in-law who had the Nest 2nd Generation for information and he had nothing negative to say about it so I was sold. After comparing it to other competitors I was hooked on this one due to the ease of installation, good reviews, and $100 electric company rebate (ask your local energy company).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought another. That good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 now. Love new sensor feature (sold separately) but works for rooms that are far from home thermostat and new Gen 3 has cool new colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Learning Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't have the apps, make sure to download the Nest app and the Google Home App before doing anything else. It was quite easy to follow the steps in the app to install, setup and operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good smart thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sets perfectly with your preference. Automatic and smart temperature adjustment when you are away or at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to smart homes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thermostat and very easy to install. If you have a smart home or are thinking of starting one this is a great first step.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nets works great and easy to setup. The nest can be hard to figure out after setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal for Smart Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Nest Thermostat with incentive from Entergy and the system worked well for about 8 months. The system malfunctioned. I notified Google regarding the event and they just sent me a replacement device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is excellent when integrated with Google Home. The in-app temperature scheduling works well. It’s nice to adjust the temperature from your phone no matter where you’re located.

    I would recommend this to a friend