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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 561 Showing 11,201-11,220 of 16,029 reviews
  • Rated 4 out of 5 stars

    Simple & easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use. Motion sensor lighting is great when changing the temp at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent thermostast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptic to pay $250 for a programmable thermostat and even when the price dropped when the 2nd Gen came out, I was still skeptical. But I have a family that includes 3 small children so our schedules are hectic and we don't always remember to turn our thermostat down when we should. Plus we go to the lake a lot in the summer and being able to control the thermostat from our smart phones was very intriguing to me. So I went ahead and made the purchase and after about a week, its been great. Its learning our schedule and the "Auto Away" has kicked in when we have left for an extended period of time. In fact with that feature, we only need to turn it up/down from our phones now when we are coming home from an extended leave. I will be anxious to check our electricity bills from last year to see if am getting the savings that I believe I am. Its a truly "set it and forget it" type of deal. Now, I did have some problems with the installation. I am not expert in the HVAC business but I feel I do a pretty good job of following instructions. I did as I was instructed (configuring the wires) and the heat wouldn't kick on. I called the Nest customer service and we ran through a bunch of tests and after about an hour and half we came to the conclusion that I had system with a water pump and thermostat needed to be configured with the update. The problem was, my nest wouldn't update when connected to my computer so we had to wait for the "OTA" update. Finally it connected to my WiFi and updated and the customer service rep helped me reconfigure my wires so that the Nest worked with my system. Its worked like a champ ever since. The customer service rep was nice and patient and that ordeal was the only negative about buying the Nest but not sure it was anyone's fault, really. Overall, I would recommend the Nest especially if you are a busy family running throughout the week. It seems to be able to save you energy (and money!) even when you aren't paying attention to it. Is it worth the money...maybe. It all depends if you are disciplined enough to set your "dumb" programmable thermostat every time. If you do that, than its not worth the money. If you are like me though, I think its going to be a good investment. I will try to update my energy and money savings as I go along. That might help someone to decide to purchase or not if they know the actual savings this thing might give them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I thought this would be more of a toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be more of a toy, But boy am I surprised. It cleans better than my new sharp. No backaches no worries house always looks clean. I highly recommend this product. In fact two of my friends have bought them, and they love them too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sylish and Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Thermostat. Upgraded from the lite version after a furnace replacement and new thermostat wire with a C wire. Rebate from RG&E is icing on the cake.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat. Kinda pricey but works great. Love that I can control it from my phone too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the Nest competitors. The Nest is by far the best smart thermostat. Nice solid construction. Easy to install. Works great. Easy control from my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install, connects to my echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no trouble at all installing the thermostat. Easy to program and connect to my echo dot. I love that I can ask Alexa to change the temperature!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    requires practice to get the most from this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well but it does requires some trial and error before the thermostat learns your habits

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks cool and is cool! Just check to make sure it will work with your system before buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice surprise

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't familiarized with any of theses thermostats and now I am very happy about get one of them. You can control your ac with your phone with your voice. Its absolutely amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best on the market and for the price you cant beat it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Verify it will work with your system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to make sure you get the right one, i originaly got the cheaper on and it wasnt compatible with my system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not use it yet, but have a friend that has one,and says it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they are great. Looks fantastic in our home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love its learning ability, never have to touch it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the thermostat. What I didnt like was after doing the compatibility check before purchasing, which the check said it would work with my system. Well it didn't. I purchased the Geek Squad when purchasing the thermostat. When it didnt work I called them asking for help.... they were absolutely no help, no one I talked to were familiar with thermostat. Waste of $25. Finally had to hire an electrician to come get it to work. Cost an additional $125.00. Make sure you have 24 volts at your thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good build

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and build. The program is the same as the older version but the build is nicer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    6th month user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the next for 6th months and it’s is a life changer. Happy I purchased it. Enjoy the fact it goes into Eco mode whenever I leave the house and turns back on when I arrive home and wnjoynthat I can control it with my google home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a family member. Nice product and easy to use. Wish it had remote sensors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was wonderful, took care to make sure we understood how to use and he did a great job of installing the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW the savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    before using the nest my power bill was 313/mth avg. first month of using nest my power went to 167 and next month it is now at 149. Is staying right around that. Has alot of great features and i praise it everytime someone asks about thermostats or high power bills.

    I would recommend this to a friend