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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 562 Showing 11,221-11,240 of 16,029 reviews
  • Rated 4 out of 5 stars

    The say the Hing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this product best purchase ever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Control your home temp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very great product. I can control from far away from home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was not too difficult and it's great to be able to control thermostat with my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love needing able to adjust without getting out of bed. Also, able to adjust when away from home. And the fan mode allows me to not always have to turn thermostat on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little quirky

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok except my heat will now come on randomly and won’t shut off. It’ll be set at 68° and heat it to 80° plus. Google says this can happen with newer systems.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, JoshuaB. Thank you for posting your experience with your Nest Learning Thermostat. We're sorry to hear that you had some difficulties with the device not shutting off. We appreciate you reaching out to our support team and would like to help you further in finding a better resolution. If the issue still persists, you can visit our 'Contact Us' page again on the Google Nest Help site here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lives up to all the rave reviews online. Beautiful addition to a new purchased home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these little smart thermostats! We can bb control them from our phones and it saves us so much money. We can lock it too from our phones so the kids can’t touch them! Worth every cent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for everyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use Programs are easy to set up Would recommend for others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device to manage the home temperatures and save a ton of money every month. I have purchased 2 of these for my house and it saves me a lot of time and money by adjusting to my daily routine and setting the temperature of the house accordingly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale to try out a smart thermostat. This was so easy to install and use. Also it makes the room look a lot better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is wonderful. It regulates the temperature in the house and is almost like an iRobot. The cost savings should be great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am in love with my 2 nest thermastats! Very easy to control and set up. I can see how they Will help me with my energy costs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the nest.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes setting your Temps a breeze. And it learns your patterns so eventually you don't need to even mess with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it with a caveat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Nests because we can turn off our heat if we forgot to when we leave our homes using our phones, but the scheduling is weird. We don't have set hours in our home, and despite the Nest being a smart thermostat, I don't think it will ever be able to fully understand our schedule. The eco mode is great so you can rest assure that your house is always at least one temperature, and never exceeds another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install! Love how how it connects with your phone to know your location and automatically adjusts temperature based on your location!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    POSITIVE EXPERIENCE

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Rep was very knowledgeable & answered all my questions and concerns.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat...easy to set up & configure. Works well with Google Home

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. However I would have went with the cheaper version now. The smart side of remembering what you like does not work very well. I eventually had to go to the login page and just set a schedule. You can do this on the cheaper model.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi review1234, thanks for sharing your feedback with us. We’re glad to hear that Nest Learning Thermostat works well for you. However, we do apologize for any difficulty you may have had with the Auto-Schedule feature.

      If you still need assistance or if you have any questions you would like us to answer, feel free to contact our support team. Here’s the link: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Really much better than older thermostats without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Automatically turns down the heat or AC when away based on the desired levels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream. I did have to shut off the learning feature as I would come home from work and my room was at 86 degrees but I’m pretty sure that as I learn more I will figure these things out.

    I would recommend this to a friend