Customer Ratings & Reviews

It really does as it says. It learns when I come home from work and has it nice and warm. I haven't had it long enough to rate the saving yet but I am sure that will be a plus as well.

I love having this and being able to control it from literally anywhere. I swear it paid for itself within 2 months

I've only had the device for a few summer months so far. I like the fact that I can control it when away from home and review the run-time history. As far as energy savings go, we'll have to wait until winter. I have an older home and my A/C unit is a bit under powered so it can't really keep up. It just runs. The thermostat do anything about that.

Easy install. Love having the app to change the temp from sitting or laying down. Even at work for the dog if it gets too hot.

I was very excited to buy this device but unfortunately it did not work with my air conditioner even though the Nest website said it would. They have a section that asks what wires you currently have. I was on the phone with their tech support for more than an hour. They were very polite. They told me they thought the unit was defective and that I should return it to the store and to get another one, and if the same problem persisted to call them again. They were going to send me some information in the meantime but they never did. The best they could do for me during the setup process was to get the fan to work, but my A/C would not cool, and when the fan didn't come on the air handler made a low noise that it never made before. The unit itself is not very easy to control. The touch controls aren't very responsive, I had to use a Stylus.

No problems so far. It is working great with home and away feature.

I got problem with my old thermostat. So Purchased this one in local Bestbuy, easy to setup, smart enough to control the indoor temp.

I have had one for each floor for a few months now. The temperature is more consistent through the house and I am already saving money compared to the same time last year

Can't recommend this thermostat enough. And keep in mind you can get up to a 100 rebate from your state for up to two thermostats per household. The savings make this a no brainer.

I bought two Nest thermostats and one failed after a year (heat pump hvac) I still had it on warranty and i was able to get a replacement from google after an exhausting questioning by the customer service representative. The only thing that saved me from spending one more hour of troubleshooting with that person was I had paid an hvac tech and gave me the diagnose then I submitted that inspection to Nest. If I have to purchase another smart thermostat I would go with a different brand. Also, you have to wait next day to be able to check how much your ac/heat has worked during one day period; some other brands you can see that logs in real time.

Good price especially with the Comed energy coupon. Followed a YouTube video and installed like a champ, lol. Literally anyone can install it as long as your current thermostat wires are compatible with NEST(most should be). Refer to their website to find out before ordering one.

This thermostat is a great replacement thermostat. It has lots of great functions including a "geo fence" and wifi to adjust my thermostat from anywhere. Install was very easy. The only thing it's missing is Siri/Apple Home Kit compatibility

Great tool to control your a/c or heat.Very easy to use to control home or away.Replaced that cheap thermostat that came with house.

The best thing about this is the ability to use the the app remotely. This thermostat is just so cool. It's small and easy to install.

The functionality of this thermostat beats all of the other programmable thermostats I have ever used. Easy installation

This is a great product.it works great and saves money! Love it

Nice thermostat. Once you figure out how to use all the features it’s worth trying.

The Nest thermostat is a winner. The programming is a breeze. Savings can be had by using auto program...Nest has first class customer service. Wish it could be priced lower, but you can often get thermostat rebates to save $100

Nice big display, easy to install and control from phone.

had nest in old home. yes, it may not have remote sensors like another product, but nest is reliable. never had an issue. buying for new home. buying unit for up and downstairs.