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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16030 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 575 Showing 11,481-11,500 of 16,030 reviews
  • Rated 4 out of 5 stars

    Ok not awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product but feels like this is overpriced I know this isn’t used much but turning on fan only feature isn’t implemented well There should be instructions to charge it for the first time as I needed to charge mine for a while before it started set up. Google support was helpful

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat is great I love it. It truly is a smart thermostat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a couple of these throughout the houses they r good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    SMART Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopped around, read reviews, and talked to very knowledgeable Bestbuy staff that explained the differences between all smart thermostats. This was the one as it integrates with the nest CO detector to keep the family safe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of my best purchases yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the best things I’ve purchased for my home!! My energy use is monitored and after a few days it predicts my temperature needs on a daily basis!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Thermostat it has allowed me to scale back my cooling dollars spent. I love the ability to control from phone no matter where I am and the temperature reading is more accurate than my old thermostat.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest was innovative; now is just a pricey gadget

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two Nest thermostats and one failed after a year (heat pump hvac) I still had it on warranty and i was able to get a replacement from google after an exhausting questioning by the customer service representative. The only thing that saved me from spending one more hour of troubleshooting with that person was I had paid an hvac tech and gave me the diagnose then I submitted that inspection to Nest. If I have to purchase another smart thermostat I would go with a different brand. Also, you have to wait next day to be able to check how much your ac/heat has worked during one day period; some other brands you can see that logs in real time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Rebates back from the gas and electric company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lol my wife is a little upset with asking for this. She asked for it. This sparked so many Phillips purchases since they have me the smart mini with it and I loved that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had this for very long but so far am happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy this now

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having this and being able to control it from literally anywhere. I swear it paid for itself within 2 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Aweosme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought both Nest and Ecobee for my 2 floors.. Nest is prettier,and will beat it for the "glamorous look" that it has, over rather "flat" appearance for Ecobee. I wished it was integrated in the Apple's HomeKit..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 1st smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased 2 months ago and setup it by myself and took less than an hour. please take extra caution and watch online installation how to install it. It's expensive but most of time on sales.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and easy to use. You can control the temps tire while your away from your phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so smart thermostat

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome unit when it works but when it doesn’t it is almost impossible to get assistance from Google. In the summer the unit has no problems but when the temp drops below 40 in the winter it has issues constantly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a Smart Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Nest Learning thermostat about 4 weeks ago. After taking some time to get used to it, I have come to appreciate the learning capabilities which I hope will help save money in the long term.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the best is awesome. It has great features and looks nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy and good price. It's easy to setup, it look good and works well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and easy to use. Not sure about the learning feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat. It learns what you do and turns on when you get up. We have one at our home now and got this one for the new house we are buying! These are the best thermostats out there.

    I would recommend this to a friend