Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 579 Showing 11,561-11,580 of 16,029 reviews
  • Rated 5 out of 5 stars

    2nd Nest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd Nest thermostat. We replaced an old outdated thermostat in the home we moved to. It’s even better than the one in our last house. More features and different color options are much appreciated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. it lets you set your temp via your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well and must have items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Nest thermosat from Best Buy two weeks ago. Now I can control my house temp. with my mobile phone through Nest thermostat. I don't need to access to the panel on the wall which is in downstaire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart and stylish

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. Not only is it simple to install it looks good too. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like having an energy saver buddy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is technology at work for you. It learns your habits and provides you with a very comfortable environment. You can monitor along with your other home sensing tools.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat, a little quirky at times.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this piece of technology! The remote functionality is awesome, but only 4 stars for the occasional “offline” readings. There are times where this will report WiFi offline, but thermostat says it’s connected.. so the app is quirky..? Overall I love it, it’s a beautiful screen too! 4.5 stars! Oh, and works great with Google Home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moving into the future

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter and her family. Sent them all the information on the many things that the nest does. They have been wanting one and reading up on the nest I know they will be excited to put in in their home

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Be very careful with this purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest is easy to install and connect to the internet. The documents said that it is compatible with my furnace. Unfortunately, I have had major problems with how it performs. I set the heat to 70 but unfortunately it does not let my furnace run till it hits 70 it will cycle off and it takes hours, if ever, to reach the set temperature. I have call Nest and they have told me that some users are having this issue, but have not been given an acceptable solution. So needless to say I have been spending most of the winter freezing my A.. off in my own home. So the conclusion is I wasted $250 dollars and much time on this Nest.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TherMostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thermostat so far. I couldnt be happier with this new thermostat. It is easy to use and the looks of It are very pleasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    State of the Art

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not your Momma's thermostat. I love it. If I forget to lower the heat when leaving, I can use my app. Downside, it doesn't work well with Vivint Alarm. I like how the thermostat actually learns your pattern to program itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy and knowing it works great with a hydronic boiler system is even better. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just get it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a thermostat from the dinosaur era, Nest is top of the line---it even works with my Nest smoke and CO2 detector to shut the gas off to the furnace if it detects gas---and the app is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest learning Smart wifi thermostat

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new thermostat. Got it on sale so the price was right. Nice to have the capability to monitor and adjust the thermostat remotely. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. This has reduced aour utilities in half.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good concept. Too bad my LG mini split a/c can't communicate with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wanna Save $

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with saved points and gift cards , has to many features to list , user friendly, fun to manipulate, in 1 month of use it has saved us 34 $ . McLuvnit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install, easier to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Nest! It was very easy to install and came with very clear instructions and little flags to keep track of which wires go where. Creating a schedule either from my phone, the website or the Nest itself was quite straight forward. But my FAVORITE feature is its ability to "know" when I'm home or away based on the home WiFI connection of my phone. Regardless of the schedule, it'll lower the heat when it determines I'm not home. I don't know how long it waits to decide that, but it just works.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy Nest

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy it! The Google warranty is very disorganized. It was working fine for 6 months until it lost its connection with the wifi then I called the support they made me reset it after that it didn’t work anymore so my is gone.ok! I had to send it to them and then they sent me back an older version that doesn’t work. So I gave my solution hammer on it, new brand and thanks Google for nothing.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, CarlosAbreu. We appreciate your feedback and we apologize for the frustrating experience you've had with the Nest Learning Thermostat and the warranty process. It's concerning that your thermostat lost connection after 6 months and then wouldn't work after a reset. We understand your disappointment and this is not the experience we would like you to have. We are committed to resolving this issue for you and we would like to know more about it so we can assist you. We recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Great unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is to manage the temperture in the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great wifi thermostate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the nest works great, provides outside temp also.

    I would recommend this to a friend