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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16030 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 586 Showing 11,701-11,720 of 16,030 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hookup, works well, plenty of options. Its great controling the temp before i get out of bed in the morning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat, easy to use and can be controlled right from my phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good, work great. I save money on my bill last month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rugged design...easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Best Buy install this thermostat yesterday. Professional installation, and time was spent ensuring the apps on our phones linked to the thermostat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got three of these devices for my new home. I debated between this and the Ecobee3 but given the sale price during the July 4 weekend, it made my choice easier since they were effectively the same price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a Charm

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a issue with my nest thermostat! You can easily adjust the temperature on your phone if you have the nest app. It's free to download and free service to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price value for a quality item such as this. Ease of installation and user friendly in set up is what allows me to give such a positive review.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy Nest

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy it! The Google warranty is very disorganized. It was working fine for 6 months until it lost its connection with the wifi then I called the support they made me reset it after that it didn’t work anymore so my is gone.ok! I had to send it to them and then they sent me back an older version that doesn’t work. So I gave my solution hammer on it, new brand and thanks Google for nothing.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, CarlosAbreu. We appreciate your feedback and we apologize for the frustrating experience you've had with the Nest Learning Thermostat and the warranty process. It's concerning that your thermostat lost connection after 6 months and then wouldn't work after a reset. We understand your disappointment and this is not the experience we would like you to have. We are committed to resolving this issue for you and we would like to know more about it so we can assist you. We recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, install was ok, depending on what is currently there but not too bad. Good app control and the rebates are definitely helpful. The ECO mode helps and i've lowered my bills a bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am not paying anything NV energy that much now.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fantastic it is saving my electric bill cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great deal!!! Nest is a little pricey but purchased for a vacation home down the shore for my parents. Great investment and best buy included a google mini with purchase!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product every home should have one! Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product. I can control the temperature from anywhere in the world with the app, moreover the utility company is offering a $100 rebate . This is a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a necessity in my home. It actually does learn when you’re home & when you’re not. However, one stopped working, so I had to purchase another.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest works very well, and integrates awesome with Echo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the interface, Wi-Fi control and the app is pretty easy to use. Just unfortunate that my HVAC system couldn’t integrate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome product to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gadget to have at your place. It works like a robot home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save energy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device save a lot energy and very efficient .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this color of the nest. It's a money saver and it's already learning my fav temps. Easy to use and install!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd nest product purchased. A++++++++++++***+++++*

    I would recommend this to a friend