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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 595 Showing 11,881-11,900 of 16,029 reviews
  • Rated 5 out of 5 stars

    nest third gen

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for the home and business this thermostat not only saves me money but keeps my home at the most comfortable level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helping me save on electricity costs from using the AC in 3 separate locations in my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product through Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these thermostats. Had issue with one not able to connect to Wi-Fi. Best Buy came through and replaced!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously worth the price! I love that I can control it from my phone and away from home it’s really a nice touch for our new home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever made!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Nest! It actually does help in managing your heat bill. My bill has been going down ever since I installed it. Every one should make the investment in getting one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mixed Results

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy 2. The first one was defective & temp was varying from Heat/Cool settings. Google help line said it had a weird online pattern. Unfortunately, I didn’t buy the second & swap it out until too late to get Best Buy’s full refund.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good digital thermostat, may be because of the weather the utility bills increased this year. Not sure if i could do a apples to apples comparison from previous year but overall happy with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loev being able to control through my app and google . I love the smart functionality of the device and how it learns your set temps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart Thermostat that keeps track of when you are home and not. Can be controlled thru Alexa. So easy to install (the instructions are for a child) and took only 20 minutes to install and set up by myself. Can set at the temp you want or ECO temp which monitors your comings and goings to help save energy and not heat/cool when you are not there. Waiting for the first utility bill to see if it helped, but even if not, this is a must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed a Nest when I upgraded my HVAC... I love the flexibility to set the schedule, use Alexa to change and check the temperature. It is very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is a much needed change to our house. It is already learning our habits, which will hopefully be reflected in future utility bills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced original nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had lightning hit house and damage my other original Nests, but new ones have a better interface and feature to work with Nest sensor is critical. Happy with these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third nest thermostat. It is very easy to install. I had questions about the wiring and took a picture. This was then sent directly to nest and they responded within a few hours to help me install this product. They have excellent customer service. I would highly recommend this thermostat. Check your local power company as I was eligible for $100 rebate. The only drawback to this is it is not compatible with Apple HomeKit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great features works wonderful get it now save cash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I'm really liking my Nest. It is definitely more intelligent than our previous smart thermostat. I'm anxiously awaiting our next power bill to see the difference it makes..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    unintentional upgrade

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase this unit after finding the the e-nest was not compatible with my system. I am happy with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and setup, wifi capabilities useful and looks good in the room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat is awesome, It can let me manager the temperature on my home, save power electric and it recommend me the schedule with the most efficiency energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift to work in conjunction with a new heat pump. In conjunction with heat pump it has lowered the overall cost of heating and cooling. and it works with smart phone..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one of these for my downstairs and ended up loving it so much that I bought one for my upstairs. I researched all of them and the 960 is the best.

    I would recommend this to a friend