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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 601 Showing 12,001-12,020 of 16,029 reviews
  • Rated 5 out of 5 stars

    Love This Item!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! We installed it in a rental. Love being able to adjust the temperature to maximize savings remotely. For a primary residence, it is cool that it can learn your behaviors to maximize energy savings. I also like the way it looks on the wall and the display screen can be customizable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat works well. It’s not the best for night shift workers because it “learns” then on your off days the temperature is wonky but it’s very easy to adjust, if your off days are not in a routine schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second nest I've purchased and I love it. The learning capability is amazing and I've noticed that my air conditioner doesn't have to run as much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend this nest thermostat love the app & having the extra controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How did I do without this before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing thermostat. Saved a ton of money over the past few months. Ability to recognize when I am away and auto adjust accordingly is my favorite feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I jave 3 properties with all NestI Love their products and awesome customer service if needed. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just updated my old mercury thermostat with this nest and is a huge upgrade, i love it and i couldnt be happier i can control it from my phone...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat and app!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned one in my last house and loved it. I had the HVAC company install 2 in my new house - one for each system.Works perfectly. The app is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest thermostat, so both systems are now controlled by Nest. It is convenient and provides me with information to save on my utilities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good thermostats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product except that I can't get both new replacement Nest thermostats on the same 'home' in the Nest app. They were before, but won't work now.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, EricaB! Thanks for letting us know about the issue. We're sorry to hear that you're unable to set up both your replacement Nest Learning Thermostats on the Nest app. Here are some helpful steps you might want to try out:
      - Make sure your internet service is working.
      - Check your app version. Make sure that you have the latest version of the Nest app
      - Restart both your Nest Learning Thermostat. Restart your thermostat to refresh your connection. Once done, try to add it to your account in the app again.
      - Restart your router and modem. Unplug your modem and router power cords. Wait for 30 seconds, then plug your modem and router back in.
      - Check the settings on your Wi-Fi router or access point. Restrictive firewall security or parental control settings on your Wi-Fi router can sometimes block communication with Nest servers. Refer to your Wi-Fi router or access point documentation to learn how you can exempt the Nest thermostat from these restrictions.

      If none of the steps we provided prove to be helpful, please feel free to contact our support team for further help in troubleshooting the issue via this help page: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Savings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes comfortability very convenient from anywhere. Already starting to see the savings from adding this to my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting one. The flexibility and features it offers make it worth the price. We'll see if there really is a payback on the utility bills....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the thermostat

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these since my house takes two zones. I love being able to monitor not just my temperature at home but the humidity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest is very easy to install (I am not handy) and works great. I bought a second one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally went to purchase the a Honeywell but was recommended to buy this by a sales associate. Glad that I took his advice, I love this system, it has so many great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box comes with everything to install, including mounts and screwdriver. Easy to setup and maintain, and integrated well with my other smart home devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my upstrairs themostat with NEST Learning Thermostat and begiining to see good results. Like the App on my phone to set temperature when needed and flexibility of control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver! & Easy to Install!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated our old thermostat and this helped our house save money on our energy bill. I love how you can set schedules for cooling and heating. As long as you download the app, you can control your home temp even while you’re away from home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a big upgrade from series 1

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t as big an upgrade over my series 1 Nest thermostats but wanted the ability to use the remote sensors. Looking forward to get a sensor to see if that improves

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Such a Convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted one but was waiting on a good deal. Now even better with an all black color. Looks elegant. It is such a convenience to have access to your thermostat remotely because sometimes I forget to adjust the temperature when I'll be away from home and this help me save money by not wasting energy trying to cool down my place while I'm not there but also getting it ready for when I return.

    I would recommend this to a friend