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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16030 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 603 Showing 12,041-12,060 of 16,030 reviews
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second nest I've purchased. This one was for my daughter. I am on the equalizer program thru APS. My bill was $235 a month. It dropped to 203 from the nest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Nest thermostat for just about two months now and at this point I love it. It's nice to set it at Home and Away and not have to worry about the outside temps getting the interior of the home too warm. It appears that it has same money on our AC bill already. It's also nice to know that our electrical company hands our rebates to it's customers just for purchasing one of these units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the thermostat. It is easy to use and set up and has a lot of flexibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already saving me money on my electric bill. After a week, I haven’t had to touch this as it’s learned my schedule. My parents now want one for their house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These thermostats are the best. You can control them from the app if you need to make some changes. Nest sends you a nice monthly report showing how much you conserved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great product. Installation took about five minutes. Works flawlessly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Waited for the newer version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not any drastic change from the 2nd generation to 3rd but got the latest one as it has a few features added from the previous version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta product. Easy to install and use. Being able to control it from your phone is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love My Nest Thermostat very knowledgeable and accurate reminds me when it’s time to change the filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest learning is everything I had come to expect based on friends recommendations, reviews, as well as wi-fi functionality. So far highly satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, easy to use and saves money!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the first few weeks, it learned the habits and made its own heating schedule. I just had to go in a edit it a bit to make it a little bit better, and now it's great. I can turn down the heat in my house from my cell phone when I know I will not be home all day, or turn it up earlier when I will be getting home sooner from a short work day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best thermostats made. I say that no just because it's programmable or self learning but the ease of installation and the followup support. There are also pluses for working with the Amazon Echo and add on security with a Nest camera. The add ons are a matter of choice and not a necessity which is also a plus. Internet access is great and the monthly reports from Nest are also great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and if you have any questions good customer support. It works with Alexa but you have to be specific in how you state your request which is kind of bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swanky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to our thermostat. Weather jumps around in our area, so I like being able to control it from my phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Should have bought another brand.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first Nest Smart Thermostat I bought lasted about 4 months and the wi-fi card stopped working. No matter what I did, I could not get it reconnected. I had Best Buy send a technician from Geek squad to check it out and he couldn't get it reconnected to wi-fi either. It wouldn't even look for wi-fi networks. He decided it was the wi-fi card. Since I'm a TotalTech member I had the old one uninstalled and and new Nest installed after almost two weeks of mix ups on the scheduling of the uninstall and install. Best Buy now farms out this work to a second party instead of using the Geek Squad and they couldn't get their act together except for one guy who finally helped me and did both the uninstall and install on the same day so I wouldn't have to go without A/C in 100 degree plus temperatures overnight. Now the new thermostat is acting up. At first everything was fine and I could control it from the thermostat, my Nest app and by voice using Alexa. Now Alexa voice control won't work and I can't get it reconnected and I'm at a lost. I'm afraid to go back to Best Buy because of what happened before so I'm just going without voice control, which I miss at night when I'm in bed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for parents

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my parents. My dad was skeptical that it would save him money. He said he has already saved hundreds between gas and electricity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product for what you need to use it for!! If you want it then get it as this is worth the price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Tech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this smart tech thermostat best money I've spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thermostat, I can feel the great quality and weight of it, not necessary though, you can get the same functionality but less quality material for less

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a big upgrade from series 1

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t as big an upgrade over my series 1 Nest thermostats but wanted the ability to use the remote sensors. Looking forward to get a sensor to see if that improves

    No, I would not recommend this to a friend