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Customer reviews

Rating 4.7 out of 5 stars with 16030 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 604 Showing 12,061-12,080 of 16,030 reviews
  • Rated 3 out of 5 stars

    Oops

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this if you have a Carrier furnace. I had to return it because it was incompatible with my system. Very disappointed. The smart thermostat for my system is $700.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sure it'll be good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure this is a good product, I've only ever heard good things about it, and I know people who have, and like, theirs, but I haven't found anyone to install it yet. I don't want to mess with those little tiny wires and mess up anything so I just have to wait for someone who has time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy ever!! Literally pays for itself in savings. Makes heating and cooling a home on a schedule a breeze. Nest stands behind their products 100%

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best learning thermostat is pretty awesome. The only thing I don’t like is there isn’t a hold option. You have to disable all the smart features to get it to hold a temp. That’s the only downside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A product that gives the correct temperature, not just something close. So many features and programs, a little confusing for us old people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy I purchased this thermostat need some to cool my home down the reviews were great. I love it bought an additional one for my second floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can perform tooooo!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels like magic . This my second one .I called Nest to get both on my app . So happy I could just pop !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is the BEST!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any nest product you buy you will not be disappointed with, the Thermostat is no exception....it is fantastic!! Learns your patterns and saves money!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learn the functions; easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the beginnig, I was frustrated with the device because it wasn't working properly. After contacting Nest Customer Service (open 24/7). After speaking with Customer Service, i knew what I had did and how to make it work..Nest has outstanding Customer Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smart Thermostat Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works so well! It has saved so much on expenses! I also love being able to do things from anywhere! Easy to install! Very user friendly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver! & Easy to Install!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated our old thermostat and this helped our house save money on our energy bill. I love how you can set schedules for cooling and heating. As long as you download the app, you can control your home temp even while you’re away from home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat is nice a little disappointed with some of the app features especially the scheduling feature and the fact that if for some reason the WiFi goes out the thermostat stops working but it looks nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat for Home temperature control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommended this thermostat , it take control of your home's heating and cooling based on your schedule. it means a lot of saving money .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good thermostats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product except that I can't get both new replacement Nest thermostats on the same 'home' in the Nest app. They were before, but won't work now.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, EricaB! Thanks for letting us know about the issue. We're sorry to hear that you're unable to set up both your replacement Nest Learning Thermostats on the Nest app. Here are some helpful steps you might want to try out:
      - Make sure your internet service is working.
      - Check your app version. Make sure that you have the latest version of the Nest app
      - Restart both your Nest Learning Thermostat. Restart your thermostat to refresh your connection. Once done, try to add it to your account in the app again.
      - Restart your router and modem. Unplug your modem and router power cords. Wait for 30 seconds, then plug your modem and router back in.
      - Check the settings on your Wi-Fi router or access point. Restrictive firewall security or parental control settings on your Wi-Fi router can sometimes block communication with Nest servers. Refer to your Wi-Fi router or access point documentation to learn how you can exempt the Nest thermostat from these restrictions.

      If none of the steps we provided prove to be helpful, please feel free to contact our support team for further help in troubleshooting the issue via this help page: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a while the system will set up your thermostat based on your history. Can set the temp via your iPhone but sometimes not working - don't know if it is the phone or the nest. A little expensive - got product one month only so don't know if it is saving some electric bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have thermostat.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it and it did cut my bill into half. You must have it if you want to save. Also check with your energy provider for rebates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy and works great. I got this installed with new heating and ac, really happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Saves energy easy to use. Remote features very handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Raking in the savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it learns my temperature adjusting habits.. it knows how I like it to feel in my house all the time now.. I have had it for a month now.. love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    convenient and you can track the energy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    convenient and you can track the energy or hours used great product for the price

    I would recommend this to a friend