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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16030 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 606 Showing 12,101-12,120 of 16,030 reviews
  • Rated 5 out of 5 stars

    The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with this nest thermostat. Saves me money and looks amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NEST was easy to install, is easy to use. Looking foward to seeing the savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and best buy provided great service with total tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Saves you Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how you can control it from phone iPad or Alexa, they give you a monthly report on energy usage. I do recommend professional installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are into home automation and want to control your thermostat by voice. This is a must buy item. I was able to connect this to Alexa and Google Home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you are looking for low maintenance and wanting to save on energy costs!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    SHop Around More

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is okay. Installation and online videos were easy and useful. The packaging is really nice. It works like it's supposed to, I guess. One morning at breakfast, it felt like it was getting really hot in the kitchen. Checked the thermostat &, for some reason, it decided it should be 77° inside. It was ~70 outside. The auto-away is useless sometimes. Device is installed in hallway & kids are too short to activate sensor, so it thinks no one is home alot of times. Should've gotten the Ecobee thing. Read it's more versatile.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent thermostat, easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was extremely easy to set up and install. Very detailed instructions, works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the temp. sensors used in bedrooms. Easy to use on app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I usually forget to raise my thermostat when i leave for work but its not a problem now. Thanks nest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote monitoring centric

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this in a rental property. It has alert settings that are useful with an old finicky boiler

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has kept our unit very comfortable This is second one we purchased. The first one reduced out costs from $97 per month to $76. great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love google stuff, nest is one of them. it's accurate and very sensitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Thermostat

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it helped save money on my energy bill. No longer have to leave my AC on while at work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wifi problem

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good but thhere is a bug it wont connect to wifi and you have to call customer care.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Pavan! Thanks for your review! We're glad you're enjoying the Nest Learning Thermostat overall, but it’s unfortunate to hear about the issue you've encountered with connecting to Wi-Fi. We understand that having to call customer service can be an inconvenience for you. If help with the connectivity is still needed, we recommend contacting our support team again so we can investigate further and provide alternative solutions, here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Huge Saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought two of these thermostats now for my house and have save well over 100$ in just a few months by using them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with this modern A/C thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased one for son and his wife over four years ago when they had their first home built. They've raved about theirs and we've been wanting one ever since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart home must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no issues with product. Very convenient to control temps from phone/anywhere. Helps save money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for the tech savvy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest is super convenient and the features it offers save both time and money while increasing comfort in the home. The tech is not the easiest to navigate, so as long as you’re ready to spend some time figuring things out on occasion, you’ll have no issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and it is smart too.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a thermostat I could program which would not require a degree to figure out. This one you hook it up, and let it figure you out.

    I would recommend this to a friend