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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 607 Showing 12,121-12,140 of 16,029 reviews
  • Rated 3 out of 5 stars

    Sleek design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware is nice. I like the learning features. Although it automatically set itself to eco mode when we left the house and came back to the house being 60 degrees and it took a solid hour and a half to get the temp back up to 72 where we like it. I had to adjust eco range after that. The main thing it has over its cheaper cousin the thermostat E is that this can work with additional sensors and the E cannot. Otherwise, it's almost identical.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Mustooli, thank you for posting your feedback on your Nest Learning Thermostat. We're sorry to learn that you're experiencing some difficulties with Eco mode. You can change Eco Temperature with the app or your thermostat. Making a small adjustment to the 'Heat to' or 'Cool to' temperature can help if you find that your home takes too long to get comfortable after your thermostat switches out of Eco Temperature. If you need assistance with adjusting the settings of your eco temperature or the range it covers, we recommend that you reach out to our support specialists by visiting our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great product. Was easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been great. Only issue is if the internet has a cliche, we might have a glitches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent thermostat, easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was extremely easy to set up and install. Very detailed instructions, works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat!! Doesn’t take long before it learns your habits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you are looking for low maintenance and wanting to save on energy costs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added another (upgraded)

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with 1st generation but wanted new features in the main house so moved old unit (early adopter) to my garage.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    SHop Around More

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is okay. Installation and online videos were easy and useful. The packaging is really nice. It works like it's supposed to, I guess. One morning at breakfast, it felt like it was getting really hot in the kitchen. Checked the thermostat &, for some reason, it decided it should be 77° inside. It was ~70 outside. The auto-away is useless sometimes. Device is installed in hallway & kids are too short to activate sensor, so it thinks no one is home alot of times. Should've gotten the Ecobee thing. Read it's more versatile.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and it is smart too.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a thermostat I could program which would not require a degree to figure out. This one you hook it up, and let it figure you out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has kept our unit very comfortable This is second one we purchased. The first one reduced out costs from $97 per month to $76. great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing how they sink and all work together I Amy saving money already!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Especially love being able to control and adjust it from work or anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for the tech savvy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest is super convenient and the features it offers save both time and money while increasing comfort in the home. The tech is not the easiest to navigate, so as long as you’re ready to spend some time figuring things out on occasion, you’ll have no issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goof Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was described the customer service was great I am looking forward to purchasing another product soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I usually forget to raise my thermostat when i leave for work but its not a problem now. Thanks nest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with this modern A/C thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased one for son and his wife over four years ago when they had their first home built. They've raved about theirs and we've been wanting one ever since.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    no smarts, just a schedule.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In short this app nor the product is very smart. The rigid adherence to the schedule is the largest issue. If I've changed the house temp 5min ago, I don't still want the thermostat to move to the sleeping temp at the scheduled time. The result is I find myself fighting the schedule more often than not and in the inverse I wake up in the middle of the night hot & sweaty for those night I'd forgot to turn the heat down (e.g. after I'd adjusted it after a schedule change). I'm unsure why this smart thermostat doesn't have the feature to return to the schedule after 2-4 hours of me making an adjustment as my last smart thermostat had. Even if we suspect that is a feature covered by a patent surely Google could use that big data it has on me from my Pixel, or my other nest devices to realize I've gone to sleep and that the regular scheduled program can be resumed. Lastly, as many have pointed out here on other comments/posts, the Assistant needs to be able to exit ECO mode in one step. Why should I have to provide the two steps as if I'm performing some unsafe action by removing my house from ECO. The Assistant could simply chime back, "Okay, we've turned ECO off and set the temperature to 66 Degrees". Hope to hear your gripes in the comments below.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jjamesjohnson, thanks for sharing your review. We're sorry to hear that you're experiencing some difficulties with controlling the schedule of your Nest Learning Thermostat. We suggest checking if your Auto-Schedule feature is enabled. The Auto-Schedule feature lets the device learn what temperatures you like and after a few days of learning, your thermostat will prepare a schedule for you. If you prefer to disable it and have your thermostat follow a fixed temperature schedule, you can turn Auto-Schedule off. That way the schedule won’t change unless you make manual changes to it.

      If you need help with turning off Auto-Schedule or have questions about ECO mode, please reach out to our support team and contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Awesome!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set up. 20 minutes and I was up and running. Make sure to look at your local electric company to sign up for additional cost savings by using nest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd Nest I’ve bought and would buy another if needed. It makes it so easy to control temperature in the house and helps the electric bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to control my AC from my phone and being able to track how long the AC is active!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing thermostat u save a lot money. It is automatically managed your Heather

    I would recommend this to a friend