Customer Ratings & Reviews

The product was described the customer service was great I am looking forward to purchasing another product soon

Excellent functionality. Able to control my thermostat from anywhere.

Was a breeze installing with the instructions that came in the package. Was a little difficult setting up but with a little help all was completed.

So far it’s been great. Only issue is if the internet has a cliche, we might have a glitches.

It is amazing. It has shown me how to save money my power bill, keeps the house comfortable and Alexa can connect and change the temp with just a "Alexa...

The best touts itself as a learning thermostat. And from my experience this is true. We connected it up (which was super easy) and it has been doing its thing ever since. I love being able to check in via my phone when I am not home, but most of the time you just let it do its thing.

I would recommend this product anyone without a nest thermostat, it is accurate and efficient. There's also an energy incentive if you buy it.

Simple to use, always connected. Seems thus far to live up to expectations.

I gifted my best friend a Nest for her birthday. She sent me a text maybe a week later saying, how much she loves her Nest.

Very easy to setup. Works great. Phone app is easy to connect and works flawlessly.

I Love it, the result of this product. It made it easier to manage by voice.

The Nest is an easy way to control your air conditioner so it cools your home and also save you money in the long run.

It is very nice to be able to control my thermostat with my voice (using Siri or my Alexa) and also when I’m not at home. I turn my heat down when I go home for Christmas but I don’t want to be cold waiting for it to heat back up when I return, so whenever I am on my way back I can adjust my temperature so that when I walk in, it is at the temperature I like.

Excited about the copper color that will blend in better with my wood walls. Christmas gift for my husband to help with the electricity bill.

It has a lot of options that I like. We did have a few issues with the auto setting. I went ahead and created my own schedule for it. It seems like once or twice a month we would wake up and the heat was set so low we thought the furnace went out.

In short this app nor the product is very smart. The rigid adherence to the schedule is the largest issue. If I've changed the house temp 5min ago, I don't still want the thermostat to move to the sleeping temp at the scheduled time. The result is I find myself fighting the schedule more often than not and in the inverse I wake up in the middle of the night hot & sweaty for those night I'd forgot to turn the heat down (e.g. after I'd adjusted it after a schedule change). I'm unsure why this smart thermostat doesn't have the feature to return to the schedule after 2-4 hours of me making an adjustment as my last smart thermostat had. Even if we suspect that is a feature covered by a patent surely Google could use that big data it has on me from my Pixel, or my other nest devices to realize I've gone to sleep and that the regular scheduled program can be resumed. Lastly, as many have pointed out here on other comments/posts, the Assistant needs to be able to exit ECO mode in one step. Why should I have to provide the two steps as if I'm performing some unsafe action by removing my house from ECO. The Assistant could simply chime back, "Okay, we've turned ECO off and set the temperature to 66 Degrees". Hope to hear your gripes in the comments below.

Love this. Especially love being able to control and adjust it from work or anywhere.

Excellent thermostat, easy to set up and use, knows exactly how I like my apartment

Good smart home thermostat, they're pretty popular so you probably know someone with one if you want to try it out.

Love being able to control my AC from my phone and being able to track how long the AC is active!